LG's case processing times
When will LG process my case?
You should expect it to take up to 35 working days from LG receives your claim until you hear from LG.
If you are also claiming wages during your notice period, LG must process your case twice.
Why is my case taking longer?
If documentation or information is missing in the case, you should expect longer case processing times. When LG receives the new information, it may be an additional 30 working days until you hear from LG again.
When your notice period expires
When your notice period expires, LG calculates your final claim based on the information you provide on the 'Oplysninger om indtægt og jobsøgning i opsigelsesperioden' form (Information on income and job search in the notice period).
In this case, too, it may be up to 30 working days until you receive LG's last statement.