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NemID is Denmark’s common logon solution for both public self-service, online banking, etc.
You can obtain NemID when:
You have a Danish CPR number
You have reached the age of 15
You are able to meet the ID requirements.
You need not be a Danish national. You can obtain NemID if you have a CPR number and valid ID. It is important that you have valid ID. Read more about valid ID in the section below about valid ID.
There are several ways to obtain NemID. You can:
Obtain NemID via citizen services
Obtain NemID via online banking
Order NemID online (requires Danish passport or Danish Driver's licence).
You can obtain NemID through personal appearance at a citizen service centre or a tax centre.
Find a citizen service centre (in Danish - new window)
Remember to bring valid ID. Read more about valid ID in the section below: Please remember to bring valid ID.
If you make an online banking agreement with your bank, you can obtain NemID via the bank. For more information, please contact your bank.
If you have a Danish driver’s licence or a Danish passport as well as an address listed in the national register, you can order NemID on the NemID website.
After a few days, you will receive two letters, one with your code card and one with an Activation Password which you must use when you activate NemID.
Order NemID (requires a Danish driver’s licence or a Danish passport) (in Danish - new window)
You need to show valid ID before you can obtain NemID through personal appearance.
You have several options regarding ID:
One of the forms of valid (not expired) photographic identity card presented below.
If you do not have any photographic identity card, you must bring two other types of ID, one of which must hold your CPR number. Please note that if you produce ID without photo, you cannot obtain the code card immediately. It will be sent to your address as listed in the national register.
Please note that at least one of the ID cards must be your health insurance card, certificate of residential address, or birth or name certificate. Please note also that if your NemID is obtained via your bank and you later on wish to use your NemID as a public digital signature via citizen services, you must show ID with photo.
You can use NemID for public authorities’ self-service, online banking as well as a great number of private websites.
NemID consists of User ID, a Password and a code card with codes (one-time codes). When you log on, you enter first your User ID and your Password, and then a code from your code card.
The code card is a small laminated card, the size of a credit card, carrying printed codes (one-time codes).
If you need help with NemID, you are always welcome to contact a citizen service centre.
You can also contact NemID support.
Call support: +45 80 30 70 50
Monday - Friday 08.30 - 20.00
Saturday, Sunday and public holidays 10.00 - 16.00
24 December and 31 December 10.00 - 14.00
Write to support on the NemID website (in Danish - new window)
Written by lifeindenmark.dk