How Udbetaling Danmark Public Benefits Administration processes your personal data

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When you apply for a special health insurance card, apply for EU health insurance card, or provide information for use for assessment of your health insurance country you consent to Udbetaling Danmark – Public Benefits Administration processing some information about you. This information is known as personal data.

Here, you can read about the data we process, how we process them and what rights you have in this connection.

Udbetaling Danmark – Public Benefits Administration may exchange data with other authorities, employers, banks etc. when this is necessary for handling your case.

Udbetaling Danmark – Public Benefits Administration processes the personal data which form part of your application and your case. This may, for example, be details about your country of residence, your stay in Denmark and your citizenship. We receive this information from the Danish National Register, Skatteforvaltningen (the Danish Customs and Tax Administration) and foreign authorities. We only obtain and process the data necessary for our case handling. The purpose is to ensure that you receive the benefits to which you are entitled.

We process your data on the basis of the Danish Act on Udbetaling Danmark – Public Benefits Administration (Lov om Udbetaling Danmark) and other acts.

When we handle your case, we may disclose data about you to other public authorities, foreign authorities and private individuals who by law are entitled to receive the data, or with whom we cooperate.

In order to handle your case, we may receive, share and correlate a number of data without asking you:

  • We may share data with the municipal authorities with a view to recalculating, offsetting, performing other follow-up or checking the disbursement of benefits to which you may not be entitled. 
  • We may obtain financial information from other authorities and unemployment funds if this is necessary to decide your case, and we can ask the municipal authorities to check your salary payments.
  • We may obtain information from other authorities, employers, banks etc. in cases concerning repayments if this is necessary to decide such cases. 

If we or the municipal authorities have set up a case to check whether you are entitled to other benefits, we may share the necessary information about your case, e.g. the issue under examination, and the steps taken in the case. This also applies to cases that have been closed within the past six months. 

In order to check the correctness of the information, we may correlate our own data with any necessary non-sensitive personal data from other Danish or foreign authorities and unemployment funds. In certain cases, we may correlate the results with information from PostNord or other postal operators.

If Udbetaling Danmark – Public Benefits Administration discloses data about you to a public authority in a third country, this is done on the basis of the existing legislation and to ensure that our disbursements to you are or have been correct.

Udbetaling Danmark – Public Benefits Administration will store your data during the handling of your case and delete them five years after the case has been concluded. The data will be stored after the case has been concluded in accordance with rules in the Danish Limitations Act (Forældelsesloven) and the Danish Archives Act (Arkivloven) etc.

Udbetaling Danmark – Public Benefits Administration can make decisions based solely on automated processing of data. Such automated decisions are, for example, made by Udbetaling Danmark – Public Benefits Administration retrieving data from public registers which are compared with the data in your case in automated processes. Together, this data determines which country is to be registered as your health insurance country.

We can also process profiling data in automated processes to enable us to predict specific behaviour.

You may at any time revoke your consent to Udbetaling Danmark – Public Benefits Administration obtaining data about you. You can do this by contacting us. If you revoke your consent, this may mean that your application will be rejected, or that we change the registration of health insurance country.You may object to Udbetaling Danmark – Public Benefits Administration processing personal data about you.

You may obtain a copy of the data that Udbetaling Danmark – Public Benefits Administration processes about you. You may also request:

  • that your personal data is rectified or deleted
  • that the data is sent to you or another party
  • that Udbetaling Danmark – Public Benefits Administration suspends the data processing. 

Finally, you may object to Udbetaling Danmark – Public Benefits Administration making automated decisions. If you have any questions about how Udbetaling Danmark – Public Benefits Administration processes your personal data, you can contact our Data Protection Officer at dpo@atp.dk or on tel. +45 70 11 12 13. If you disagree with the way in which Udbetaling Danmark – Public Benefits Administration processes your personal data, you can complain to the Danish Data Protection Agency (Datatilsynet).

Please note that the Danish Data Protection Agency is only the complaints board regarding the processing of your personal data, but not in relation to the handling of your health insurance country. If you disagree with Udbetaling Danmark – Public Benefits Administration’s handling of your case concerning health insurance country, you must contact Udbetaling Danmark – Public Benefits Administration.