ICS East in Copenhagen

Address: Gyldenløvesgade 11, 1600 Copenhagen V

E-mail: info@icitizen.dk

Phone: + 45 72 22 33 30

Opening hours

Monday: 9.00 - 15.00

Tuesday: Closed

Wednesday: 11.00 - 17.00

Thursday: 9.00 -15.00

Friday: 9.00 - 14.00

Phone hours

Monday: 9.00 - 15.00

Tuesday: Closed

Wednesday: 9.00 - 15.00

Thursday: 9.00 -15.00

Friday: 9.00 - 13.00

Due to Covid-19 preventive measures, you MUST book an appointment in advance. You can find information on how to book an appointment in each info section.

If you have questions regarding the overall registration process, tax card or job search, please contact us by email or telephone. 

You can carry out the following registrations at ICS East:

• EU-residence document - only applicable for EU/EEA/Swiss-citizens
• CPR-number - civil registration number - NemID can also be issued when you collect your CPR number

ICS East in Copenhagen do not handle applications regarding residence and working permit for non-EU/EEA/Swiss citizens.Applications are handled at SIRIs main office in Valby, Copenhagen.

Other ICS services

• Tax card - apply online. You do not need to have received a CPR number first
• Job search guidance - the service is provided online

A CPR number can be issued at ICS East if you are a resident in the municipality of:

Allerød, Brøndby, Copenhagen, Fredensborg, Frederiksberg, Frederikssund, Furesø, Gladsaxe, Glostrup, Guldborgsund, Halsnæs, Hillerød, Holbæk, Hvidovre, Høje‐Taastrup, Hørsholm, Ishøj, Kalundborg, Køge, Lejre, Lolland, Lyngby‐Taarbæk, Næstved, Odsherred, Roskilde, Rudersdal, Rødovre, Slagelse, Solrød or Stevns.

Not all residents in following municipalities can get a CPR number at ICS East.

• Albertslund - A CPR number can be only issued at ICS East if you are a student living in Vognporten or Morbærhaven. Other residents should contact the citizen centre in Alberslund.
• Frederiksberg - Students in Frederiksberg cannot get a CPR number at ICS East and should contact the citizen centre in Frederiksberg.
• Lyngby-Taarbæk - Students in Lyngby-Taarbæk cannot get a CPR number at ICS East and should contact the citizen centre in Lyngby-Taarbæk.

Residents in other municipalities should apply for a CPR number at the local Citizen Service. The Citizen Service is called Borgerservice in Danish. Please check municipality website for addresses and opening hours.

If you live in one of the following municipalities, you apply online and register/collect at ICS East.: Allerød, Brøndby, Copenhagen, Fredensborg, Frederiksberg, Frederikssund, Furesø, Gladsaxe, Glostrup, Guldborgsund, Halsnæs, Hillerød, Holbæk, Hvidovre, Høje‐Taastrup, Hørsholm, Ishøj, Kalundborg, Køge, Lejre, Lolland, Lyngby‐Taarbæk, Næstved, Odsherred, Roskilde, Rudersdal, Rødovre, Slagelse, Solrød or Stevns.

Not all residents in following municipalities can get a CPR number at ICS East.

• Albertslund - A CPR number can be only issued at ICS East if you are a student living in Vognporten or Morbærhaven. Other residents should contact the citizen centre in Alberslund.
• Frederiksberg - Students in Frederiksberg cannot get a CPR number at ICS East and should contact the citizen centre in Frederiksberg.
• Lyngby-Taarbæk - Students in Lyngby-Taarbæk cannot get a CPR number at ICS East and should contact the citizen centre in Lyngby-Taarbæk.

If you live in other municipalities in Eastern Denmark, you apply for a CPR number at the local citizen service in your residence municipality.  

It takes 1 – 2 weeks to process your CPR application after applying online at ICS East. You will be notified by email with a case number.  

Things to remember when you apply for a CPR number 

A permanent address in Denmark is mandatory in order to be able to apply for a CPR number. The minimum residing period needed for a permanent address varies in municipalities, but usually 1-3 months.  

You can initiate the online CPR application process at the earliest one month before the contract/the arrangement regarding your permanent residence starts.

You will receive a case no. starting with the application year, for example 2020, by the end of the submission of the application. Please save that for any possible future enquiries and for the later appointment booking for collecting the CPR number.

You will be contacted via email, in case relevant documents are missing or additional ones are needed. 

A scanned copy of the following documents should be uploaded when you are a Nordic citizen and apply for a CPR number:

• Your original passport/national ID card.
• Proof of your address in Denmark, e.g. rental contract, housing confirmation from landlord.
• Your original marriage certificate, if you are married. Even if your partner is not accompanying you. Divorce certificate/ death certificate, if you are a widow or widower.
• Original birth certificates for accompanying children under 18 years. 

Please note: Only marriage certificates and birth certificates regarding your children in English/German/Scandinavian languages are accepted. EU citizens can ask for an international version of their marriage and birth certificates in their home country. Non-EU citizens would need to ask a certified interpreter to translate these documents into Danish or English. Marriage and birth certificates from some countries might need to be apostille certified or legalised. 

• Legalisation of foreign documents (new window)

Your application is processed within 1-2 weeks, and you receive an invitation mail email with a link to book an appointment to come and register and get your CPR number at ICS in International House located on the ground floor at Gyldenløvsgade 11.

Bring the originals of all the documents you have uploaded in your online application to finalise your CPR process.  

You will get a CPR letter as proof of your registration and your health insurance card, also called yellow card, will be ordered, when the CPR number is issued. Within 30 days you can expect to receive the card. Please make sure to have the correct name on the mailbox, or else the card will not be delivered.

• Read more about the health insurance card

NemID

In connection to your CPR registration you can also ask for a NemID. NemID is your personal secure login for digital contact with public authorities, for your Digital Post, for netbanking and a wide range of online self-service solutions. Please read the NemID rules added to your invitation mail, so you are ready to get the NemID when you come to International House.

• Read more about NemID

Your tax card must be ordered online – as a part of the process, you must upload a legible copy of the following:

• Your signed employment contract
• Passport or national ID card - both copy of front and back of card. For individuals residing in Sweden: Please attach a copy of either your passport or your national ID card + civil registration certificate.
• Your marriage certificate, if you are married. 

You can submit your tax card application, when you have less than 60 days until you start working.  

The processing time varies, but it usually takes 3 – 6 weeks to process your application.

If you have questions you can get in contact with the Danish Tax Agency by phone +45 72 22 27 80.

You can apply for a CPR number if you are a resident in the municipality of Allerød, Brøndby, Copenhagen, Fredensborg, Frederiksberg, Frederikssund, Furesø, Gladsaxe, Glostrup, Guldborgsund, Halsnæs, Hillerød, Holbæk, Hvidovre, Høje‐Taastrup, Hørsholm, Ishøj, Kalundborg, Køge, Lejre, Lolland, Lyngby‐Taarbæk, Næstved, Odsherred, Roskilde, Rudersdal, Rødovre, Slagelse, Solrød or Stevns.

Not all residents in following municipalities can get a CPR number at ICS East.

• Albertslund - A CPR number can be only issued at ICS East if you are a student living in Vognporten or Morbærhaven. Other residents should contact the citizen centre in Alberslund.
• Frederiksberg - Students in Frederiksberg cannot get a CPR number at ICS East and should contact the citizen centre in Frederiksberg.
• Lyngby-Taarbæk - Students in Lyngby-Taarbæk cannot get a CPR number at ICS East and should contact the citizen centre in Lyngby-Taarbæk.

If you live in other municipalities in Eastern Denmark, you apply for a CPR number at the local citizen service in your residence municipality.

It takes 1 – 2 weeks to process your CPR application after applying online at ICS East. You will be notified by email with a case number.

Things to remember when you apply for a CPR number

A permanent address in Denmark is mandatory in order to be able to apply for a CPR number. The minimum residing period needed for a permanent address varies in municipalities, but usually 1-3 months.  

You can initiate the online CPR application process at the earliest one month before the contract/the arrangement regarding your permanent residence starts. Please note that you can submit the application without possessing the EU-residence document, but you must bring it when you register and get your CPR number at ICS East in Copenhagen. Please look at step 2 on how to obtain an EU-residence document.

You will receive a case no. starting with the application year, e.g. 2020, by the end of the application submission. Please save that number for any possible future enquiries and for the later booking of your CPR appointment.You will be contacted via email, in case relevant documents are missing or additional ones are needed

A scanned copy of following documents should be uploaded when you are a EU/EEA/Swiss-citizen and apply for a CPR number

• Your original passport/national ID card
• Proof of your address in Denmark, e.g. rental contract housing confirmation from landlord
• Your original marriage certificate, if you are married. Even if your partner is not accompanying you Divorce certificate/death certificate, if you are a widow or widower
• Original birth certificates for accompanying children under 18 years
• EU residence document if you already possess it. If not, you must bring it when you go for the CPR registration at ICS East in Copenhagen – please look at step 2 on how to obtain an EU-residence document

Please note: Only marriage certificates and birth certificates regarding your children in English/German/Scandinavian languages are accepted. EU citizens can ask for an international version of their marriage and birth certificates in their home country. Non EU citizens would need to ask a certified interpreter to translate these documents into Danish or English. Marriage and birth certificates from some countries might need to be apostille certified or legalised. 

• Legalisation of foreign documents (new window)

Your application is processed within 1-2 weeks, and you receive an invitation mail email with a link to book an appointment to come and register and get your CPR number at ICS in International House located on the ground floor at Gyldenløvsgade 11.

Bring the originals of all the documents you have uploaded in your online application to finalise your CPR process.  

You will get a CPR letter as proof of your registration and your health insurance card, also called yellow card, will be ordered, when the CPR number is issued. Within 30 days you can expect to receive the card. Please make sure to have the correct name on the mailbox, or else the card will not be delivered

• Read more about the health insurance card

NemID

In connection to your CPR registration you also ask for a NemID. NemID is your personal secure login for digital contact with public authorities, for your Digital Post, for netbanking and a wide range of online self-service solutions. Please read the NemID rules added to your invitation mail, so you are ready to get the NemID when you come to International House.

• Read more about NemID

If you would like to apply for an EU-residence document at ICS EAST in Copenhagen, you need to book an appointment in advance in order to appear in person to hand in the application. SIRI - the Danish Agency for International Recruitment and Integration - is the responsible authority.

At your appointment, you will get the EU registration processed and the document handed over – provided you have brought all the necessary documents.

Please bring following documents:

• Form OD1. Each family member must fill in form OD1 Application for EU-residence document – incl. accompanying children.

Newtodenmark.dk: The official portal for foreign nationals who wish to visit, live or work in Denmark (new window)

Form OD1 is located in the following path: Frontpage > you want to apply >residence as an EU/EEA citizen> EU residence as a worker>How to apply

• Employment contract or declaration by the Employer: Appendix A in form OD1. Please note, that you must register within one month from the day your employer have signed the employment contract/the Declaration by the employer
• Your original passport/ID card with photo
• One passport size photo

SIRI is the Danish Agency for International Recruitment and Integration that is the responsible authority.

You may also choose to apply for EU residence document at SIRI’s office located at Carl Jacobsens Vej 39, 2500 Valby. 

You need to book an appointment in advance in order to appear in person to hand in the application at SIRI in Valby.

Please note that you still need to apply for a CPR number, also called Civil Registration Number, at ICS East in Copenhagen or at the citizen service centre of your residence municipality.  

Your tax card must be ordered online – as a part of the process, you must upload a legible copy of the following.

• Your signed employment contract
• Passport or national ID card - both copy of front and back of card
• Your marriage certificate, if you are married

You can submit your tax card application, when you have less than 60 days until you start working.

The processing time varies, but it usually takes 3 – 6 weeks to process your application. If you have questions you can get in contact with the Danish Tax Agency by phone +45 72 22 27 80.

It is very important that you already hold a valid work- and residence permit before applying.

You can apply only if you are a resident in the municipality of Allerød, Brøndby, Copenhagen, Fredensborg, Frederiksberg, Frederikssund, Furesø, Gladsaxe, Glostrup, Guldborgsund, Halsnæs, Hillerød, Holbæk, Hvidovre, Høje‐Taastrup, Hørsholm, Ishøj, Kalundborg, Køge, Lejre, Lolland, Lyngby‐Taarbæk, Næstved, Odsherred, Roskilde, Rudersdal, Rødovre, Slagelse, Solrød or Stevns.

Not all residents in following municipalities can get a CPR number at ICS East.

• Albertslund - A CPR number can be only issued at ICS East if you are a student living in Vognporten or Morbærhaven. Other residents should contact the citizen centre in Alberslund.
• Frederiksberg - Students in Frederiksberg cannot get a CPR number at ICS East and should contact the citizen centre in Frederiksberg.
• Lyngby-Taarbæk - Students in Lyngby-Taarbæk cannot get a CPR number at ICS East and should contact the citizen centre in Lyngby-Taarbæk.

If you live in other municipalities in Eastern Denmark, you apply for a CPR number at the local citizen service in your residence municipality.

It takes 1 – 2 weeks to process your CPR application after applying online.

You will be notified by email with a case number.

Things to remember when you apply for a CPR number 

A permanent address in Denmark is mandatory in order to be able to apply for a CPR number. The minimum residing period needed for a permanent address varies in municipalities, but usually 1-3 months.

You will receive a case no. starting with the application year, e.g. 2020, by the end of the application submission. Please save that number for any possible future enquiries and for the later booking of a CPR appointment.

You will be contacted via email, in case relevant documents are missing and/or additional ones are needed. 

Scanned copies of following documents should be uploaded when you apply for a CPR number

• Your work- and residence permit from the Danish Agency for International Recruitment and Integration. Please note, that you must register for the CPR number within 6 months from the date of permit issued and latest 5 days after you have moved into your Danish residence
• Your original passport/national ID card• Proof of your address in Denmark, e.g. rental contract, letter from landlord
• Your original marriage certificate, if you are married. Even if your partner is not accompanying you. Divorce certificate/death certificate, if you are a widow or widower
• Original birth certificates for accompanying children under 18 years

Please note: Only marriage certificates and birth certificates regarding your children in English/German/Scandinavian languages are accepted. EU citizens can ask for an international version of their marriage and birth certificates in their home country. Non EU citizens would need to ask a certified interpreter to translate these documents into Danish or English. Marriage and birth certificates from some countries might need to be apostille certified or legalised.

• Legalisation of foreign documents (new window)

Your application is processed within 1-2 weeks, and you receive an invitation mail email with a link to book an appointment to come and register and get your CPR number at ICS in International House located on the ground floor at Gyldenløvsgade 11.

Bring the originals of all the documents you have uploaded in your online application to finalise your CPR process.

You will get a CPR letter as proof of your registration and your health insurance card, also called yellow card, will be ordered, when the CPR number is issued. Within 30 days you can expect to receive the card. Please make sure to have the correct name on the mailbox, or else the card will not be delivered.

• Read more about the health insurance card

NemID

In connection to your CPR registration you also ask for a NemID. NemID is your personal secure login for digital contact with public authorities, for your Digital Post, for netbanking and a wide range of online self-service solutions. Please read the NemID rules added to your invitation mail, so you are ready to get the NemID when you come to International House.

• Read more about NemID

Your tax card must be ordered online – as a part of the process, you must upload a legible copy of the following

• Your signed employment contract
• Passport or national ID card - both copy of front and back of card
• Your marriage certificate, if you are married

You can submit your tax card application, when you have less than 60 days until you start working.  

The processing time varies, but it usually takes 3 – 6 weeks to process your application. If you have questions you can get in contact with the Danish Tax Agency by phone +45 72 22 27 80.

The services are provided online at workindenmark.dk.

Here you can:

• Access e-learning and video tutorials about job search in Denmark
• Sign up for job search webinar
• Look for job openings in English
• Find links to other relevant information sites

• Workindenmark (new window)

There is also relevant information on job search under Working-section at this site.

• Finding and taking a job