ICS West in Aarhus

ICS West provides newly arrived workers staying for more than three months with seamless authority registrations

Read more and self-services

Address: DOKK1, Hack Kampmanns Plads 2

8000 Aarhus C

E-mail: info@icitizen.dk

Phone +45 72 22 33 30

Opening hours

Monday: 9:00 - 15:00

Tuesday: Closed, but ICS is open between 9:00 and 15:00 only for issuance of CPR-numbers.

Wednesday: 9:00 - 15:00

Thursday: 9:00 - 17:00

Friday: 9:00 - 14:00

Phone hours

Monday: 9.00 - 15.00

Tuesday: Closed

Wednesday: 9.00 - 15.00

Thursday: 9.00 - 15.00

Friday: 9.00 - 13.00

If you have questions regarding the overall registration process, tax card or job search, please contact us by email or telephone.

  • EU residence document - only applicable for EU/EEA/Swiss-citizens.
  • CPR-number - civil registration number andhealth insurance card, if you live in one of the municipalities stated below.
  • NemID can also be issued when you apply for a CPR number.

Other ICS services

  • Tax card - apply online. You do not need to have received a CPR number first.
  • Job search guidance - the service is provided online.

A CPR-number can be issued at ICS West if you are a resident in: 

the municipality of Aarhus, Favrskov, Herning, Horsens, Ikast-Brande, Norddjurs, Odder, Randers, Ringkøbing-Skjern, Silkeborg, Skanderborg, Skive, Syddjurs, Viborg.

Nordic citizen

You can apply for a CPR number at ICS West if you belong to one of the following two groups:

  • Group A : Citizens in Aarhus, Aarhus, Horsens, Ikast-Brande, Randers, Ringkøbing-Skjern, or Syddjurs, who have never had a CPR number before.
  • Group B: All citizens in Viborg, Silkeborg, Odder, Norddjurs, Favrskov, Herning, Skive or Skanderborg, and the citizens in Aarhus, Aarhus, Horsens, Ikast-Brande, Randers, Ringkøbing-Skjern, or Syddjurs, who have previously possessed a CPR number. If your residing municipality is not listed above, please apply for a CPR number at the local Citizen Service of your residing municipality.

To obtain a CPR number your stay in Denmark must exceed 3 months and a permanent address in Denmark is mandatory. You must have taken up residence at your address and reside there for at least 1 month.

It is also possible to apply for a CPR number at the local Citizen Service of the municipality in which you are residing. Please check your municipality’s website for addresses and opening hours.

You belong to Group A, if you are a citizen in Aarhus, Horsens, Ikast-Brande, Randers, Ringkøbing-Skjern, or Syddjurs and have never had a CPR number before.

Please apply for your CPR number online before booking an appointment with Citizen Service at ICS West

You need the following documents for your online application

  • Your original passport/national ID card
  • Proof of your social security number from your home country
  • Proof of your address in Denmark, e.g. rental contract, housing confirmation from landlord or hotel/Airbnb booking confirmation and receipt for payment
  • Marriage certificate, if you are married, even if your partner is not accompanying you.
  • Divorce certificate/death certificate if you are a widow or widower
  • Birth certificates for accompanying children under 18 years of age

Please note: Only marriage and divorce certificates and birth certificates regarding your children in English/German/Scandinavian languages are accepted. Translations of certificates must be done in a satisfactory manner. Marriage and birth certificates from some countries might need to be apostille certified or legalised.

When you completed the online entry registration form, you must book an appointment at ICS West.

Please bring the receipt from your online registration for your subsequent appointment at ICS West.

You belong to Group B, 

  • if you are a citizen in Viborg, Silkeborg, Odder, Norddjurs, Favrskov, Herning, Skive or Skanderborg, or
  • if you are a citizen in Aarhus, Aarhus, Horsens, Ikast-Brande, Randers, Ringkøbing-Skjern, or Syddjurs AND have possessed a CPR number previously.

Please bring the documents below for your appointment with Citizen Service at ICS West:

  • Your original passport/national ID card
  • Physical proof of your social security number from your home country (e.g. ID card or printed document)
  • A completed arrival form (printed copy)
  • Proof of your address in Denmark with a minimum of one month, e.g. rental contract, housing confirmation from landlord or hotel/Airbnb booking confirmation and receipt for payment (printed copy)
  • Your original marriage certificate, if you are married, even if your partner is not accompanying you (hard copy)
  • Original divorce certificate/death certificate, if you are a widow or widower (hard copy)
  • Original birth certificate(s) for accompanying children under 18 years (hard copy) 

When you have all the necessary documents, you must book an appointment at ICS West.

Please note: Only marriage certificates and birth certificates regarding your children in English/German/Scandinavian languages are accepted. Translations of certificates must be done in a satisfactory manner. Marriage and birth certificates from some countries might need to be apostille certified or legalised.Legalisation  foreign documents

When you obtain a CPR number from ICS West, you will get a temporary health insurance card carrying your CPR number and the contact information of your general practitioner. The yellow health insurance card will be sent by post within approx. 14 days. Please make sure that your name is on your mailbox.

NemID

When you apply for your CPR number, you can also ask to have a NemID issued. NemID is your personal secure login for digital contact with public authorities, for your Digital Post, for netbanking and a wide range of online self-service solutions.

Start Apply for a Danish tax card and a personal tax number

Your tax card must be ordered online – as a part of the process, you must upload a legible copy of the following

  • Your signed employment contract
  • Passport or national ID card - both copy of front and back of card. For individuals residing in Sweden: Please attach a copy of either your passport or your national ID card + civil registration certificate.
  • Your marriage certificate, if you are married.

You can submit your tax card application, when you have less than 60 days until you start working.  The processing time varies, but it usually takes 3 – 6 weeks to process your application. If you have questions you can get in contact with the Danish Tax Agency by phone +45 72 22 27 80

EU/EEA/Swiss citizen

Start Book an appointment to apply for EU residence document in Aarhus, Aalborg, Odense and Valby

If you work in Denmark for more than 3 months, you can apply for an EU residence document at the Danish Agency for International Recruitment and Integration, located in the same office as ICS West in Aarhus.

You need to book an appointment for the Danish Agency for International Recruitment and Integration –called SIRI - in advance and must appear in person to submit the application.You will get an e-mail with a booking confirmation and a booking number. Please bring the booking number, when you visit ICS West.

At your appointment, you will get the EU registration document processed and the document handed over – provided you have brought all the necessary documents. Please bring the following documents:

  • Form OD1: Application for EU residence document. Each family member must fill in form OD1 incl. accompanying children.

Form OD1 can be found on www.newtodenmark.dk > You want to apply > Residence as an EU/EEA citizen > EU residence as a worker > How to apply

  • Employment contract or declaration by the Employer - Appendix A in form OD1. Please note, that you must register within one month from the day your employer has signed the employment contract/the Declaration by the employer
  • Your original passport/ national ID card with photo
  • One passport size photo

You can apply for a CPR number at ICS West if you belong to one of the following two groups:

  • Group A : Citizens in Aarhus, Horsens, Ikast-Brande, Randers, Ringkøbing-Skjern, or Syddjurs, who have never had a CPR number before.
  • Group B: All citizens in Viborg, Silkeborg, Odder, Norddjurs, Favrskov, Herning, Skive or Skanderborg, and the citizens who have previously possessed a CPR number in Aarhus, Aarhus, Horsens, Ikast-Brande, Randers, Ringkøbing-Skjern, or Syddjurs.

If your residing municipality is not listed above, please apply for a CPR number at the local Citizen Service of your residing municipality. To obtain a CPR number your stay in Denmark must exceed 3 months and a permanent address in Denmark is mandatory. You must have taken up residence at your address and reside there for at least 1 month.

It is also possible to apply for a CPR number at the local Citizen Service of the municipality in which you are residing. Please check your municipality’s website for addresses and opening hours.

You belong to Group A, if you are a citizen in Aarhus, Aarhus, Horsens, Ikast-Brande, Randers, Ringkøbing-Skjern, or Syddjurs, who has never had a CPR number before.

Please apply for your CPR number online before booking an appointment with Citizen Service at ICS West:

You need the following documents for your online application:

Your original passport/national ID card

  • EU residence document: When filling in the online CPR application you will be asked to upload your EU residence document. Please disregard this request if you intent to have your EU residence document and your CPR number issued during the same visit at ICS West.
  • Proof of your address in Denmark, e.g. rental contract, housing confirmation from landlord or hotel/Airbnb booking confirmation and receipt for payment 
  • Marriage certificate, if you are married, even if your partner is not accompanying you.
  • Divorce certificate/death certificate if you are a widow or widower
  • Birth certificates for accompanying children under 18 years of age

Please note: Only marriage and divorce certificates and birth certificates regarding your children in English/German/Scandinavian languages are accepted.Translations of certificates must be done in a satisfactory manner. Marriage and birth certificates from some countries might need to be apostille certified or legalised.

When you have completed, the online entry registration form, you must book an appointment at ICS West.

Please bring the receipt from your online registration for your subsequent appointment at ICS West.

You belong to Group B,

  • if you are a citizen in Viborg, Silkeborg, Odder, Norddjurs, Favrskov, Herning, Skive or Skanderborg, or
  • if you are a citizen in Aarhus, Aarhus, Horsens, Ikast-Brande, Randers, Ringkøbing-Skjern, or Syddjurs AND have possessed a CPR number previously.

Please bring the documents below for your appointment with Citizen Service at ICS West:

  • Your original passport/national ID card
  • A completed arrival form (printed copy)
  • Proof of your address in Denmark with a minimum of one month, e.g. rental contract, housing confirmation from landlord or hotel/Airbnb booking confirmation and receipt for payment (printed copy)
  • Your original marriage certificate, if you are married, even if your partner is not accompanying you (hard copy)
  • Divorce certificate/death certificate, if you are a widow or widower (hard copy)
  • Original birth certificates for accompanying children under 18 years (hard copy)

When you have all the necessary documents, you must book an appointment at ICS West.

Please note: Only marriage certificates and birth certificates regarding your children in English/German/Scandinavian languages are accepted. Translations of certificates must be done in a satisfactory manner. Marriage and birth certificates from some countries might need to be apostille certified or legalised.

When you obtain a CPR number from ICS West, you will get a temporary health insurance card carrying your CPR number and the contact information of your general practitioner.

The yellow health insurance card will be sent by post within approx. 14 days.

Please make sure that your name is on your mailbox.

NemID

When you apply for your CPR number, you can also ask to have a NemID issued.

NemID is your personal secure login for digital contact with public authorities, for your Digital Post, for netbanking and a wide range of online self-service solutions.

Start Apply for a Danish tax card and a personal tax number

Your tax card must be ordered online – as a part of the process, you must upload a legible copy of the following

  • Your signed employment contract
  • Passport or national ID card - both copy of front and back of card.
  • Your marriage certificate, if you are married.

You can submit your tax card application, when you have less than 60 days until you start working.  The processing time varies, but it usually takes 3 – 6 weeks to process your application. If you have questions you can get in contact with the Danish Tax Agency by phone +45 72 22 27 80.

Non-EU/EEA/Swiss citizen

You can apply for a CPR number at ICS West if you belong to one of the following two groups:

  • Group A : Citizens in Aarhus, Aarhus, Horsens, Ikast-Brande, Randers, Ringkøbing-Skjern, or Syddjurs, who have never had a CPR number before.
  • Group B: All citizens in Viborg, Silkeborg, Odder, Norddjurs, Favrskov, Herning, Skive or Skanderborg, and the citizens who have previously possessed a CPR number in Aarhus, Aarhus, Horsens, Ikast-Brande, Randers, Ringkøbing-Skjern, or Syddjurs.

If your residing municipality is not listed above, please apply for a CPR number at the local Citizen Service of your residing municipality.

To obtain a CPR number your stay in Denmark must exceed 3 months and a permanent address in Denmark is mandatory. You must have taken up residence at your address and reside there for at least 1 month. 

It is also possible to apply for a CPR number at the local Citizen Service of the municipality in which you are residing. Please check your municipality’s website for addresses and opening hours. 

You belong to Group A, if you are a citizen in Aarhus, Horsens, Ikast-Brande, Randers, Ringkøbing-Skjern, or Syddjurs, who has never had a CPR number before.

Please apply for your CPR number online before booking an appointment with Citizen Service at ICS West.

You need the following documents for your online application:

  • Your residence permit
  • Your original passport/national ID card
  •  Proof of your address in Denmark, e.g. rental contract, housing confirmation from landlord or hotel/Airbnb booking confirmation and receipt for payment
  • Marriage certificate, if you are married, even if your partner is not accompanying you.
  • Divorce certificate/death certificate if you are a widow or widower
  • Birth certificates for accompanying children under 18 years of age

Please note: Only marriage and divorce certificates and birth certificates regarding your children in English/German/Scandinavian languages are accepted. Translations of certificates must be done in a satisfactory manner. Marriage and birth certificates from some countries might need to be apostille certified or legalised.

When you have completed, the online entry registration form, you must book an appointment at ICS West.

You belong to Group B,

  • if you are a citizen in Viborg, Silkeborg, Odder, Norddjurs, Favrskov, Herning, Skive or Skanderborg, or
  • if you are a citizen in Aarhus, Aarhus, Horsens, Ikast-Brande, Randers, Ringkøbing-Skjern, or Syddjurs AND have possessed a CPR number previously.

Please bring the documents below for your appointment with Citizen Service at ICS West:

  • Your residence permit (hard copy)
  • Your original passport/national ID card
  • A completed arrival form (printed copy)
  • Proof of your address in Denmark with a minimum of one month, e.g. rental contract, housing confirmation from landlord or hotel/Airbnb booking confirmation and receipt for payment (printed copy)
  • Your original marriage certificate, if you are married, even if your partner is not accompanying you (hard copy)
  • Divorce certificate/death certificate, if you are a widow or widower (hard copy)
  • Original birth certificates for accompanying children under 18 years (hard copy) 

When you have all the necessary documents, you must book an appointment at ICS West.

Please note: Only marriage certificates and birth certificates regarding your children in English/German/Scandinavian languages are accepted. Translations of certificates must be done in a satisfactory manner. Marriage and birth certificates from some countries might need to be apostille certified or legalised

When you obtain a CPR number from ICS West, you will get a temporary health insurance card carrying your CPR number and the contact information of your general practitioner. The yellow health insurance card will be sent by post within approx. 14 days. Please make sure that your name is on your mailbox.

NemID

When you apply for your CPR number, you can also ask to have a NemID issued.

NemID is your personal secure login for digital contact with public authorities, for your Digital Post, for netbanking and a wide range of online self-service solutions

Start Apply for a Danish tax card and a personal tax number

Your tax card must be ordered online – as a part of the process, you must upload a legible copy of the following.

  • Your signed employment contract
  • Passport or national ID card - both copy of front and back of card
  • Your marriage certificate, if you are married. 

You can submit your tax card application, when you have less than 60 days until you start working.  The processing time varies, but it usually takes 3 – 6 weeks to process your application.If you have questions you can get in contact with the Danish Tax Agency by phone +45 72 22 27 80.

Read more and self-services

Last updated: 24 June 2021