ATP processes your personal data in pursuance of the Danish Act on the Danish Labour Market Supplementary Pension Scheme (Lov om Arbejdsmarkedets Tillægspension) and other Acts (see the legal frame-work below). We can correlate data to prepare cases for handling and for control of disbursements etc., for example to uncover fraud. This may, if required, be done with assistance from Udbetaling Danmark – Public Benefits Administration on the basis of special rules in the Danish Act on Udbetaling Danmark – Public Benefits Administration (Lov om Udbetaling Danmark) and in accordance with established routines for the process, including for deletion of data.
ATP can make decisions based solely on automated processing of data. Such automated decisions are, for example, made by ATP retrieving data from public registers which are compared in automated processes with the data you have provided in your case.
As part of the case handling, it may be necessary to disclose your personal data to, for example, Udbetaling Danmark – Public Benefits Administration, the Central Office of Civil Registration, Skatteforvaltningen and other public authorities which, by law, are entitled to receive the data or with which we collaborate.
In some cases, we exchange your personal data with public authorities in a third country to ensure that your payments are or have been correct. The exchange is made on the basis of statutory rules.
ATP deletes the data about you 10 years after your death, or your spouse’s death. The 10-year period is calculated in relation to the death of the surviving spouse.
When you contact ATP by phone, you might be asked for permission to record the conversation. The recording will only be used for training purposes and customer experience improvement. The conversation will only be recorded if you give us your permission to do so. All recorded conversations will be deleted after two months. You can always contact ATP, if you wish to have the recording deleted sooner.