How LG processes your personal data

Read more and self-services

When you are in contact with LG about salary etc., LG processes information about you as part of the case processing. This information is also called personal data.

LG processes claims, which deal with:

  • Pay for work performed
  • Salary during a period of notice
  • Claim processing costs and interest etc.
  • Pension
  • Holiday pay, etc.

In the following, you can read more about what data LG processes, how LG process the data and your rights in that connection.

If you contact LG about salary etc. without having a case, your enquiry will be registered, including, e.g. your name, civil registration number and contact information.

If you or your trade union later apply/applies for or receive/receives a benefit from LG, you will be further informed about what data is included in the processing of your case.

The purpose of LG's processing is to determine whether LG can pay salaries etc. and that LG can subsequently prove the claim with the employer's bankrupt estate or collect paid amounts from employers. LG only collects the data needed for case processing.

For example, LG processes data about:

  • The identity of employees and employers
  • Financial matters and employment
  • Past and present employers
  • Trade union/unemployment insurance fund membership
  • Health
  • Cohabitation
  • Parental leave and leave

The data can also come from your employer, your notification to LG, the trustee who handles the bankrupt estate, from your trade union or from public authorities, such as the Tax Administration, the central national register and ATP.

LG processes your personal data in accordance with the Danish Employees’ Guarantee Fund Act.

LG can obtain and coordinate data for case processing and for checking payments etc. This can be done with the help of Udbetaling Danmark – Public Benefits Administration on the basis of special provisions in the Danish Udbetaling Danmark Act and established guidelines, including those for erasure of data.

LG may disclose data about you to other public authorities such as the Tax Administration, Udbetaling Danmark – Public Benefits Administration, FerieKonto, ATP, trustee, lawyer, trade union, pension companies or financial institutions that are required by law to obtain the data.

LG stores your data during the processing of your case and erases it 10 years after the completion of your case, though up to 20 years after the settlement of the bankrupt estate, e.g. in case of litigation. The data is stored on the basis of documentation requirements as stipulated in e.g. the Danish Accounting Act and the Danish Access to Public Administration Files Act.

If you call LG, you may be asked if LG can record the call. The recordings are used solely for training of staff and improving the customer experience. The conversation is deleted after two months, but you can always have the conversation deleted earlier by contacting LG.

You may object to LG’s keeping personal data about you.

You can receive a copy of the data, which LG keeps about you.

You may also request:

  • to have your personal data rectified or erased
  • to have the data sent to you or someone else
  • to have LG suspend the processing of your data

Finally, you may object to LG making automated decisions.

If you ask to have your personal data erased, LG may not be able to comply with your request. This may, for example, be due to the fact that your personal data is involved in a case regarding disbursement to a third party or a statutory requirement.

Do you have any questions for LG about your case?

If you have any questions about your case for LG, please contact LG.

Do you have any questions about your personal data?

If you have any questions concerning LG’s processing of your personal data or if you want to exercise your rights to, for example, get access to or erase your personal data, you can contact LG.

If you write to LG, please write “personal data” in the subject line.

Are you unsatisfied with the processing of your personal data?

You can contact the Data Protection Officer, if you think

  • hat you have not received a satisfactory response to your request for access to your personal data
  • that LG has not respected your rights

If you disagree with the way in which LG processes your personal data, you may submit a complaint to the Danish Data Protection Agency.

Please note that the Danish Data Protection Agency is only a complaints body in respect LG’s processing of personal data and not the handling of your case.

If you disagree with the way in which LG is handling your case, you should contact LG.