How AUB processes your personal data

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When you are in contact with Arbejdsgivernes Uddannelsesbidrag (AUB), AUB processes information about you as part of the case processing. This information is also called personal data.

AUB processes cases involving:

  • Subsidies for internships/traineeships in Denmark
  • Subsidies for internships/traineeships abroad
  • Subsidies for room and board during school stays
  • Subsidies for adult education (VEU)
  • Subsidies for when a company closes or goes bankrupt while you are an intern/trainee
  • Your current or former employer’s contributions to Praktikplads-AUB (Internship/Traineeship AUB).

In the following, you can learn more about how we process personal data and your rights in that connection.

If you contact AUB about a subsidy or benefit without having a case, your inquiry will be registered and typically your name and contact details will be registered as well. I

f you or your employer later apply/applies for or receive/receives a benefit or subsidy from AUB, you will be further informed about what data is included in the processing of your case.

When you are an intern/trainee at a vocational training programme, basic commercial study programme or have signed up for adult education (VEU), then you or your employer may, for example, be entitled to subsidies during your school stay.

AUB may process information such as:

  • your identity
  • your employment
  • tax matters
  • account number
  • your vocational training programme

 AUB will get information from your educational institution and from your application to AUB. The information may also be from your employer, public authorities such as the Danish Tax Agency and the CPR register. 

AUB processes your personal data based on the Danish Consolidated Act on the Employers' Reimbursement System.

AUB can obtain and coordinate data for case processing and for checking payments etc. This can be done with the help of Udbetaling Danmark – Public Benefits Administration on the basis of special provisions in the Danish Udbetaling Danmark Act and established guidelines, including those for erasure of data.

AUB may pass on information about you to other public authorities such as the Danish Tax Agency, Udbetaling Danmark – Public Benefits Administration or banks that pursuant to the law are entitled to receive the information or which AUB works together with.

AUB will store your information during the processing of the case and delete it after the case has been closed. The information is stored after the case is closed due to the provisions of the Danish Bookkeeping Act.

If you call AUB, you may be asked if AUB can record the call. The recordings are used solely for training staff and improving the customer experience. The conversation is deleted after two months, but you can always have the conversation deleted earlier by contacting AUB.

AUB may make decisions that are solely based on automated data processing. The automated decisions are made by AUB obtaining information from public registers that is combined automatically with information in your case and which together determines whether you are entitled to benefits. 

You may object to AUB keeping personal data about you. You can receive a copy of the data, which AUB keeps about you.

You may also request:

  • to have your personal data rectified or erased
  • that AUB suspends the processing of your data
  • to have your data sent to you or someone else

Finally, you may object to AUB making automated decisions.

If you ask to have your personal data erased, AUB may not be able to comply with your request. This may, for example, be due to the fact that your personal data is involved in a case regarding disbursement to a third party or a statutory requirement.

Do you have questions about your case or your subsidy from AUB?

If you have questions about your case or your subsidy from AUB, you must contact AUB

Do you have any questions about your personal data?

If you have any questions concerning AUB’s processing of your personal data or if you want to exercise your rights to, for example, get access to or correct your personal data, you can contact AUB

If you have any questions relating to our processing of your personal data, or if you want to exercise your rights, please contact us on:

Please write “personoplysinger (personal data)” in the subject line.

Are you unsatisfied with the processing of your personal data?

You can contact the Data Protection Officer, if you think:

  • that you have not received a satisfactory response to your request for access to your personal data
  • that AUB has not respected your rights

If you disagree with the way in which AUB processes your personal data, you may submit a complaint to the Danish Data Protection Agency. 

Please note that the Danish Data Protection Agency is only a complaints body in respect of AUB’s processing of personal data and not the handling of your case.If you disagree with the way in which AUB is handling your case, you should contact AUB.

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