From 1 January 2022, the rule of presumption in the Danish Sale of Goods Act was extended to apply basically for up to one year for products or digital content/services purchased after 1 January 2022.
This means that if a fault appears within the first year of receiving the supply, the Danish Sale of Goods Act generally provides for a ‘presumption’ that the fault was present when the product was delivered to you.
After one year, you, as a consumer, must prove that the fault, which is the object of your complaint, was present at the time of delivery.
For the purchase of live animals, the period of presumption is still 6 months, however.
Products purchased before 1 January 2022
For products purchased before 1 January 2022, the previous presumption period of 6 months applies.
Ongoing supply of digital content and services:
If the fault relates to digital content or services that you receive on an ongoing basis, the seller must prove that the digital content or service was not flawed during the agreed period of delivery. The rules apply to digital content/services delivered to you after 1 January 2022, even if the supply agreement was entered into before 1 January 2022.
In cases of ongoing supply of the digital content or service in a product with digital elements, such as a gaming console, the seller must prove that the digital content or service was not flawed during the agreed period of delivery or within 2 years.