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Apply for travel time guarantee at GoCollective
If your train for a single journey has been delayed more than 30 minutes or if you are signed up for 'pendler rejsetidsgaranti' and your train is more than 5 minutes late, you can apply for travel time guarantee at GoCollective.
Note: Tolerance subject to change in accordance with contractual demands that may vary.
How to
By clicking 'Start', you can read about the 2 different travel time guarantees and you can apply for the one matching your need.
Please note that the website and the forms to fill out are in Danish.