We process your data based on the Danish Act on Senior
Pension and other acts.
When we process
your case, we may disclose data about you to other public authorities, foreign
authorities and private individuals who, by law, are entitled to receive the
data, or with whom we cooperate.
saves your information during the processing of your case and, in most cases,
erases it five years from the year in which your case closed.
The information is saved following the closing of the case due to the
law of Danish Limitation Act and the Danish Archiving Act, etc.
When you contact
Seniorpension by phone, you might be asked for permission to record the
conversation. The recording will only be used for training purposes and
customer experience improvement. The conversation will only be recorded if you
give us your permission to do so. All recorded conversations will be deleted
after two months. You can always contact Seniorpension, if you wish to have the
recording deleted sooner.