NemID is Denmark’s common logon solution for both public self-service, online banking, etc.
You can obtain NemID when:
You don't need be a Danish citizen. You can obtain NemID if you have a CPR number and valid ID. It is important that you have valid ID. Read more about valid ID in the section below.
There are several ways to obtain NemID. You can:
You can obtain NemID through personal appearance at a Citizen Service centre or a tax centre. Remember to book an appointment at the Citizen Service centre and bring valid ID.
If you have been in Denmark for a short period of time, you have to bring along a witness to a Citizen Service centre to confirm your identity in order to obtain NemID. This witness must testify with a sworn statement.If you make an online banking agreement with your bank, you can obtain NemID via the bank. For more information, please contact your bank.
If you are living abroad and have a Danish driving licence or a Danish passport, you can order NemID on the NemID website.
You will need to pick up your temporary activation password at a Danish representation in the country you live in. You need to bring valid ID. Please note that the Ministry of Foreign Affairs imposes a fee of DKK 200 (2021) for the extradition.
You will also receive a letter with your code card at your address. You will need both your code card and temporary activation password to activate your NemID.
You need to show valid ID before you can obtain NemID through personal appearance.
You have several options regarding ID:
One of the forms of valid (not expired) photographic identity card presented below.
If you do not have any photographic identity card, you must bring two other types of ID, one of which must hold your CPR number. Please note that if you produce ID without photo, you cannot obtain the code card immediately. It will be sent to your address as listed in the national register.
Please note that at least one of the ID cards must be your health insurance card, certificate of residential address, or birth or name certificate. Please note also that if your NemID is obtained via your bank and you later on wish to use your NemID as a public digital signature via Citizen Services, you must show ID with photo.
You can use NemID for public authorities’ self-service, online banking as well as a great number of private websites.
NemID consists of User ID, a Password and a code card with codes (one-time codes). When you log on, you enter first your User ID and your Password, and then a code from your code card.
The code card is a small laminated card, the size of a credit card, carrying printed codes (one-time codes).
If you need help with NemID, you are always welcome to contact a Citizen Service centre.
You can also contact NemID support.
Call support: +45 72 24 70 50
Monday - Friday 08.30 - 20.00
Saturday, Sunday and public holidays 10.00 - 16.00
24 December and 31 December 10.00 - 14.00