The Danish National Contact Points

The Danish National Contact Points provide information on treatment in Denmark and cross-border healthcare

Read more and self-services

Denmark has one coordinating National Contact Point and one National Contact Point in each of the five Danish regions. 

The Danish Patient Safety Authority is the coordinating National Contact Point and provide general guidance on the right to cross-border healthcare to Danish insured citizens, who wish to receive treatment abroad and to persons from other countries, who are looking for treatment in Denmark. 

The patient advisers in the regional National Contact Points provide specific information to both Danish insured citizens and persons from other countries. The patient advisers have a broad knowledge of the Danish healthcare system and can advise you on your options. 

The regional National Contact Points are located in the Patient Offices in the regions.

The Regional Patient Offices

A patient office has been established in each of the five regions in Denmark.By using the links below you can find contact information to the Danish Patient Safety Authorisation and the patient offices in the five regions in Denmark:

The Coordinating NCP – The Danish Patient Safety Authority

EU Health Insurance

Islands Brygge 67

2300 Copenhagen S

Telephone: +45 72 26 94 90

E-mail: EUS-sektion@stps.dk

Phone hours

The phones are open:

Monday to Friday from 9.30 to 15

Average response time to inquiries: 

Within ten working days 

National Contact Point of the Region of Southern Denmark

Patientkontoret 

Region Syddanmark

Damhaven 12

7100 Vejle

Email: patientkontoret@rsyd.dk

Phone hours

The phones are open:

Telephone: +45 76 63 14 90 (Somatic)

Monday to Friday 9 to 13

Telephone: + 45 76 63 10 98 (Psychiatry)

Monday to Friday from 9 to 12 

Monday also from 13 to 15  

Average response time to inquiries:

Two working days

National Contact Point of Region Zeeland

Patientvejledningen

Region Sjælland

Alléen 15

4180 Sorø 

Telephone:+45 70 15 50 01

Email: patientvejledningen@regionsjaelland.dk

Phone hours

The phones are open:

Monday to Thursday from 9 to 13

Friday from 9.30 to 13

Average response time to inquiries:

One working day

In the Capital Region of Denmark the patient office is located in the hospitals. 

You are free to contact any patient adviser:

Rigshospitalet – Blegdamsvej

Blegdamsvej 9, Afsnit 41-02

2100 Copenhagen Ø

DenmarkTelephone: +45 38 66 66 44 

Rigshospitalet – Glostrup

Valdemar Hansens vej 13

2600 Glostrup

Denmark

Telephone: +45 38 66 66 37 

Amager Hospital

Italiensvej 1

2300 Copenhagen S

Denmark

Telephone: +45 38 66 66 31

Bispebjerg/Frederiksberg Hospital

Bispebjerg Bakke 23

2400 Copenhagen NV

Denmark

Telephone: +45 38 66 66 32

Bornholms Hospital

Ullasvej 8 

3700 Rønne

Denmark

Telephone: +45 38 66 66 33

Gentofte Hospital

Kildegårdsvej 28, opgang 65, stuen

2900 Hellerup

Denmark

Telephone: +45 38 66 66 36 

Herlev Hospital

Borgmester Ib Juuls Vej 1, opgang 1

2730 Herlev

Denmark

Telephone: +45 38 66 66 40

Hvidovre Hospital

Kettegårds Alle 30

2650 Hvidovre

Denmark

Telephone: + 45 38 66 66 42 

Nordsjællands Hospital - Hillerød

Dyrehavevej 29

3400 Hillerød

Denmark 

Telephone: + 45 38 66 66 41 

Nordsjællands Hospital - Frederikssund

Frederikssundsvej 30

3600 Frederiksssund 

Denmark

Telephone: +45 38 66 66 35 

Phone hours

The phones are open:

Monday to Thursday from 10 to 13

Friday from 10 to 12

Website & E-mail

E-mail: Only Digital Post via the website. Regular e-mail is not available. 

Average response time to inquiries: 

Five working days

Last updated: 12 December 2020