The Danish National Contact Points

The Danish National Contact Points provide information on treatment in Denmark and cross-border healthcare

Read more and self-services

Denmark has 1 coordinating National Contact Point and 1 National Contact Point in each of the 5 Danish regions. 

The Danish Patient Safety Authority is the coordinating National Contact Point and provide general guidance on the right to cross-border healthcare to Danish insured citizens, who wish to receive treatment abroad and to persons from other countries, who are looking for treatment in Denmark. 

The patient advisers in the regional National Contact Points provide specific information to both Danish insured citizens and persons from other countries. The patient advisers have a broad knowledge of the Danish healthcare system and can advise you on your options. 

The regional National Contact Points are located in the Patient Offices in the regions.

The Regional Patient Offices

A patient office has been established in each of the 5 regions in Denmark. By using the links below you can find contact information to the Danish Patient Safety Authorisation and the patient offices in the 5 regions in Denmark:

The Coordinating NCP – The Danish Patient Safety Authority

EU Health Insurance
Islands Brygge 67
2300 Copenhagen S

Tel.: +45 72 26 94 90
Email: EUS-sektion@stps.dk

Phone hours

The phones are open:

Monday to Friday from 9.30 to 15.00

Average response time to inquiries: 

Within 10 working days 

National Contact Point of the Region of Southern Denmark

Patientkontoret
Region Syddanmark
Damhaven 12
7100 Vejle

Email: patientkontoret@rsyd.dk

Phone hours

The phones are open:

Tel.: +45 76 63 14 90 (Somatic)

Monday to Friday from 9.00 to 13.00

Tel.: + 45 76 63 10 98 (Psychiatry)

Monday to Friday from 9.00 to 12.00 

Monday also from 13.00 to 15.00  

Average response time to inquiries:

2 working days

In the Capital Region of Denmark the patient office is located in the hospitals. 

You are free to contact any patient adviser:

Rigshospitalet – Blegdamsvej

Blegdamsvej 9, Afsnit 41-02
2100 Copenhagen Ø
Denmark

Phone: +45 38 66 66 44 

Rigshospitalet – Glostrup

Valdemar Hansens Vej 13
2600 Glostrup
Denmark

Phone: +45 38 66 66 37 

Amager Hospital

Italiensvej 1
2300 Copenhagen S
Denmark

Phone: +45 38 66 66 31

Bispebjerg/Frederiksberg Hospital

Bispebjerg Bakke 23
2400 Copenhagen NV
Denmark

Phone: +45 38 66 66 32

Bornholms Hospital

Ullasvej 8
3700 Rønne
Denmark

Phone: +45 38 66 66 33

Gentofte Hospital

Kildegårdsvej 28, opgang 65, stuen
2900 Hellerup
Denmark

Phone: +45 38 66 66 36 

Herlev Hospital

Borgmester Ib Juuls Vej 1, opgang 1
2730 Herlev
Denmark

Phone: +45 38 66 66 40

Hvidovre Hospital

Kettegårds Alle 30
2650 Hvidovre
Denmark

Phone: + 45 38 66 66 42 

Nordsjællands Hospital – Hillerød

Dyrehavevej 29
3400 Hillerød
Denmark 

Phone: + 45 38 66 66 41 

Nordsjællands Hospital – Frederikssund

Frederikssundsvej 30
3600 Frederikssund
Denmark

Phone: +45 38 66 66 35 

Phone hours

The phones are open:

Monday to Thursday from 10.00 to 13.00

Friday from 10.00 to 12.00

Website and email

Email: Only Digital Post via the website. Regular email is not available. 

Average response time to inquiries: 

5 working days

Last updated: 21 December 2023