As a citizen in Denmark, you receive your mail from public Danish authorities digitally. Both the mailbox and the messages are called Digital Post. The Digital Post system ensures that digital communication between you and the public authorities is secure. This means that no one but you and the relevant authority are able to read your Digital Post. Safety is important because sensitive personal data is often exchanged.
You will receive Digital Post from Danish public authorities from the age of 15, and it is your obligation to read it. You are obligated to read it because it concerns important events in your life that you have to attend to. You might have been accepted to an education, received an institutional placement for you child, or you have an appointment at the hospital. Such information will be sent to you via Digital Post.
If you are not able to receive Digital Post from public authorities, you can apply for exemption and instead receive the messages as ordinary physical mail.
Digital Post allows you to:
- Read post from public authorities
- Send post to public authorities
- Answer post from public authorities
- Forward post from public authorities
Watch a short explainer video on Digital Post: