As a citizen in Denmark, you receive your post from public Danish authorities digitally. Both the mailbox and the messages are called Digital Post and ensure a secure digital communication between you and the public authorities. This means that your Digital Post can never be read by anyone else than you and the relevant authority. Safety is important because sensitive personal data is often exchanged.
You will receive Digital Post from the Danish public authorities from the age of 15, and you are obligated to read it. You are obligated to read it because it concerns important events in your life that you have to attend to. You might have been accepted to an education, received an institutional placement for you child, or you have an appointment at the hospital. These messages will be sent as Digital Post.
If you do are not able to receive Digital Post from the public authorities, you can apply for exemption and instead receive the messages as ordinary physical mail.
In Digital Post you can:
- Read post from public authorities
- Send post to public authorities
- Answer post from public authorities
- Forward post from public authorities
Watch a short explainer video on Digital Post: