Some NemID users will need to update their ID information before getting MitID. If this applies to you, you have been notified via Digital Post from the Danish Agency for Digital Government or your Danish bank.
You will need a MitID app, a valid Danish, Greenlandic or Faroese passport and a phone to scan the passport. To get MitID with the MitID app you need:
- Your passport
- A smartphone that can scan your passport (NFC-reader). Most Android phones and iPhone 7 or newer will be able to. If you do not have a smartphone with NFC-reader, it is possible to borrow a smartphone that meets the requirements. Afterwards, you need to install the MitID app on your own device.
How to get MitID through the MitID app:
- Download the MitID app in App Store or Google Play
- Open the MitID app
- Tap ‘Create MitID’ and follow the steps. You will need your passport when you create your personal MitID in the app. Your passport is used to prove who you are. The information is only used for this – and is therefore not stored. You will be guided along the way when you follow the steps in the MitID app.
This is an alternative to a visit in a Citizen Service.
If you cannot do it yourself, you can get help from Citizen Service. In most municipalities, you have to book an appointment before showing up.
When you visit a Citizen Service you need to bring valid ID and answer a set of questions about yourself (based on information about you from the CPR register) in order to confirm your identity. This requires that enough information about you exist in the CPR register, which can depend on how long you have lived in Denmark and if you have postal address in the country. If the system cannot generate enough questions for you to answer, then you need to bring a witness, who can testify to your identity. We recommend that you bring a witness.
To find your municipality and book an appointment, please go to 'Find en myndighed' (find authorities):
To read more about MitID, please go to MitID.dk: