Know who to contact in a critical situation: police emergencies and medical emergencies
You can select one or more:
112 is the number for the emergency services in Denmark. Dial 112 if you require emergency assistance from an ambulance, fire department, environmental authorities or the police in situations such as:
Calls to 112 are answered by an emergency operator who, while speaking to you, will pass your information to the right authority.
All calls to 112 are recorded.
Emergency calls to 112 apply in all EU countries. This means that if you call 112 in Portugal, the Portuguese emergency centre will answer, in Austria the Austrian emergency centre will answer, etc.
114 is the service number for the Danish police. Dial 114 for general enquiries and if you:
Calls to 114 are answered by the police’s service centres. The Danish police have 12 service centres, and you will be forwarded to the service centre in the police district you are in. If the waiting time is longer than expected, you will be forwarded to the first available service centre in the country.
If you are calling from a foreign mobile phone in Denmark or from a foreign country, you need to dial the country code for Denmark in front of the number: +45 114.
All calls to 114 are recorded.
If you have observed something or know something relevant to the Danish police, that will help prevent crime, fight crime, and make society safe, you can submit information via the police’s website.
Please note that submitting information this way is not equal to reporting a crime. The police read all submitted information, but you will not necessarily receive a response, nor can you expect that the information will be investigated.
You can also give information by calling 114, 112 in case of an emergency, by sending an email or showing up at a police station.
The Kingdom of Denmark consists of a total of 15 police districts. Denmark is divided into 12 geographical police districts, while Faroe Islands Police and Greenland Police each form a police district. The 15th police district is the Special Crime Unit, which is a nationwide investigative unit.
Your place of residence or stay in Denmark determines which police district you belong to, but you must always report a crime to the police district in which the crime was committed. If you dial 112 or 114, your case will automatically be forwarded to the right police district.
The out-of-hours medical service is open when your own family doctor (GP, general practitioner) is closed – in the evening and at weekends.
If you fall ill or suffer an injury outside your own GP’s normal opening hours, you can call the out-of-hours medical service – if the problem cannot wait until your own GP is available.
A doctor will answer your phone call, and either:
In many cases you will be asked to contact your own GP for a consultation.
The out-of-hours doctor can, among other things, prescribe medicines, refer you to an accident and emergency department or admit you to hospital.
The out-of-hours doctor will be able to assist you more quickly if you have your yellow health insurance card ready and if you have taken your temperature if you suspect you are running a fever.
Accident and emergency (A&E) departments treat serious injuries which your own family doctor/general practitioner (GP) is unable to treat, for example a broken finger.
Accident and emergency departments are often busy, so you may well have to wait.
In case of accidents and very serious injuries, always call 112.
In some regions you must make a call before going to the accident and emergency department. It differs from one region to another whether you are to call the accident and emergency department, your family doctor (GP) or others.
The links below will show you the addresses of all the accident and emergency departments in the country, and they will inform you of where you may have to call before going to the accident and emergency department:
If you have an accident involving your teeth, there are emergency dentists that are open outside normal opening hours.
The emergency dental service treats both adults and children.
Please note that such consultations and treatments are considerably more expensive than dental care provided during usual opening hours.
If your credit card is lost or stolen, it is important to report it immediately.
You can call Nets – a Nordic provider of payments, card and information services – 24 hours, year round.
For Dankort, Visa/Dankort and Visa Electron, please call:
For MasterCard, Maestro, Visa and American Express, please call:
To deal with unauthorised charges, you must contact your own bank, which can also issue your new credit card.
The sirens in Denmark are used to warn the public in case of major emergencies that require people to go indoors to avoid being affected by for instance chemical gasses, radiation or hazardous smoke.
The sirens are tested with sound every year on the first Wednesday in May at 12.00.
Beginning in 2023, siren warnings also sound on your mobile phone.
The mobile siren is tested at the same time as the physical sirens – every year on the first Wednesday in May at 12.00.
For more information on the mobile test, please see the website of the Danish Emergency Management Agency:
For information in other languages, for instance Arabic, Bosnian, Ukrainian, Somali and Turkish, please see the posters:
You can file a complaint about the actions and dispositions of the Danish police or report criminal offenses committed by the Danish police to the Danish Police Complaints Authority.
Contact the relevant police district if you wish to file a complaint about the actions and dispositions of the police in a case.
Contact the Danish Police Complaints Authority, if you believe that the police have:
You can file a complaint on your own behalf or on behalf of others – even if you have been a spectator to an incident.
The Danish Police Complaints Authority is an independent authority that handles conduct complaint cases and investigates criminal cases involving police and prosecution service personnel.