Health insurance card app

The Health insurance card app is a digital supplement to the physical card

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The Danish Health insurance card app (‘Sundhedskort-app’) is a voluntary digital version of the physical plastic health insurance card. 

It is valid documentation of the citizen’s right to receive healthcare in Denmark, equal to the physical health insurance card.

Because the app is a supplement, it is not a replacement for the physical card. Therefore, it is recommended that you keep your physical health insurance card. 

As the app is a part of the National Danish Health Insurance Programme, it is only valid in Denmark.

You can download the Health insurance card app from the Danish versions of App Store and Google Play.

In order to get the Health insurance card app, you need to have:

  • a physical yellow health insurance card
  • a registered residential address in Denmark
  • NemID or MitID (Danish eID).

For the time being, the app is only available in Danish.

The first time you use the app, you will receive a once-only pop-up from the National Centre for Organ Donation, named ‘Organdonation’. If you want to sign up to be an organ donor, you can do so here. Otherwise, close the pop-up by pressing ‘Luk’ (close).

The first time you open the app, you need to follow these steps in order to set it up:

  • Press ‘Tilføj sundhedskort’ (add Health insurance card).
  • Press the arrow to go through the visual guide.
  • On the screen ‘Vilkår og persondata’ (terms and conditions), scroll down and press ‘Godkend’ (accept).
  • Log in with your NemID/MitID.
  • On the ‘Log ind’ (login) screen, use the same login information as on your phone. 

Every time you use the app, you will be asked to use the same login as on your phone, before you can access the app.

You use the Health insurance card app in the same way as the physical card. Scan the barcode in the app whenever you need to register at a service offered under the national health insurance scheme, just as you would with the physical card.

Note that not all scanning equipment is able to register the app. It does not negate your right to receive the healthcare service. However, it is advised that you bring your physical card if there is any doubt whether the app can be used as registration. This is to ensure that your visit is registered in the correct, most efficient way.  

Start Delete your digital Health insurance card

If you wish to delete your digital health insurance card, go to the in-app menu:

  • Press ‘Slet Sundhedskort-appen’ (delete the Health insurance card app).
  • In the menu that follows, press ‘Slet dit sundhedskort i appen’ (delete your health insurance card in the app).
  • Press ‘Slet’ (delete) in the pop-up to complete the deletion.

This only deletes information about your health insurance card, not the app itself. 

You can recreate your digital health insurance card whenever you want by following the setup instructions in the app. 

In case you do not have access to your phone, it is possible to delete your digital health insurance card through our online self-service. Note that you will need to log in with your NemID/MitID during the process.

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Last updated: 06 September 2022