ICS East in Copenhagen

Address

Nyropsgade 1
1602 Copenhagen

Email: cph@kk.dk
Phone: + 45 33 66 10 00

Opening hours

Monday: 9.00-15.00
Tuesday: Closed
Wednesday: 11.00-17.00
Thursday: 9.00-15.00
Friday: 9.00-14.00

Phone hours

Monday: 8.00-16.00
Tuesday: 8.00-16.00
Wednesday: 8.00-16.00
Thursday: 8.00-17.00
Friday: 8.00-15.00 

Book an appointment

Please note that you must book an appointment before appearing in person at ICS East.

If you have questions regarding the overall registration process, tax card or job search, please contact us by email or telephone. You are also welcome to drop in for general guidance within our opening hours.

You can get the following services at ICS East, which is part of International House Copenhagen:

Registration services:

• EU residence document – only applicable for EU/EEA/Swiss citizens
• CPR registration (register for a civil registration number/a CPR number)
• MitID.

Please note that ICS East in Copenhagen does not process applications regarding residence and work permits for non-EU citizens. Applications are processed by SIRI at their main office in Valby, Copenhagen.

• Learn more at Newtodenmark.dk

Guidance and other services:

• Tax card (SKAT) – please note that ICS East does not issue tax cards but provides help and guidance only. CPR registration is not needed to apply for a tax card.
• General guidance about living in Denmark, including schooling, daycare, leisure activities etc.
• Job and career programmes (require CPR registration).
• Assistance with U2 unemployment benefits for EU citizens.
• A broad range of 'New to Denmark' events.

ICS East provides services for international citizens living in the City of Copenhagen along with many other partner municipalities.

• See if your municipality has partnership with ICS East and if you are covered by the services

Residents in other municipalities should apply for CPR registration at the local Citizen Service (borgerservice). Please visit your own municipality's website for addresses and opening hours.

Everyone who lives in Denmark is required to have a civil registration number called a CPR number. You can apply for CPR registration if you plan to stay in Denmark for more than 3 consecutive months. 

As a Nordic citizen, however, you can stay in Denmark for up to 6 months without CPR registration. After 6 months, you are required to apply for CPR registration. 

Please note that special regulations apply when moving between Nordic countries. When you have been registered as having moved to Denmark, you will automatically be de-registered in the Civil Registration System (CPR) in the Nordic country of departure.

Things to remember when you apply for CPR registration 

 It takes approximately 2-3 weeks to process your CPR application after you apply online. When your application has been processed, you will receive an invitation by email with a personalised link. 

Once you receive the link, you can use it to book an in-person CPR appointment at ICS East.

It is important to note that the link is unique to your case and not to be shared with anyone else. Also be aware that only one appointment is required per application, even if it includes multiple individuals. All applicants included in the same case must attend the appointment together.   

Please make sure to bring the originals of all the documents you have uploaded in your online application for the in-person appointment.

Health insurance card

You will get a CPR letter as proof of your registration, and your health insurance card, also called yellow card, will be ordered when the CPR registration has taken place. It takes 2 to 4 weeks from your CPR registration date. Your surname or a c/o name should be clearly displayed in your letterbox so you can receive your plastic health insurance card by post.

If you have not received the card after 4 weeks, please contact your local Citizen Service Centre (borgerservice).

• Read more about the plastic health insurance card

MitID

In connection with your CPR registration, you can also ask for a MitID. The Danish national eID is called MitID and is each citizen's personal key to digital services in Denmark, including self-service solutions provided by the public sector.

Please read the MitID rules added to your invitation mail so that you are ready to get your MitID once you show up for your in-person appointment in International House Copenhagen. 

• Read more about MitID on MitID.dk

A scanned copy of the following documents should be uploaded when you are a Nordic citizen and apply for CPR registration:

• Passport or national ID card.
• Proof of address either in the form of a rental contract or a housing confirmation.

If you arrive from a Nordic country

• If you arrive from a Nordic country (Norway, Sweden, Finland, Iceland or the Faroe Islands), please make sure to include your social security number in your application, if applicable.

Please note that you are required to upload additional documents, if you are married/in a registered partnership, divorced, widow(er) or if the CPR registration involves children.

Your tax card is issued by the Danish Tax Agency (SKAT) and must be applied for online.

You can submit your tax card application, when you have less than 60 days until you start working.  

As a Nordic citizen, you are allowed to work in Denmark while living in another Nordic country if you are registered with the Danish Tax Agency. Please note that if you commute to Denmark for work but do not live here, you cannot apply for CPR registration.  

The processing time varies, but it usually takes 3 to 6 weeks to process your application.

If you have questions, please feel free to reach out to the Danish Tax Agency at +45 72 22 27 80.

If you wish to be CPR registered as a citizen of an EU country or an EEA country or Switzerland, you must hold an EU residence document. 

The EU residence document gives you the right to reside in Denmark and is issued by the Danish Agency for International Recruitment and Integration (SIRI). 

Please note that you must have a valid (no older than 6 months) EU residence document on the day of your CPR appointment. This applies to all EU citizens including children. 

SIRI is located in 2 different locations in Copenhagen, and you are free to choose the location where you would like to book your appointment.

• Book an appointment at SIRI on Nyropsgade 1, 1602 Copenhagen (International House Copenhagen)
• Book an appointment at SIRI on Carl Jacobsens Vej 36, 2500 Copenhagen

Please note that an application for an EU residence document is not the same as an application for CPR registration. If you have questions regarding the EU residence document, please contact SIRI directly:

• Contact the Danish Agency for International Recruitment and Integration (SIRI)

Everyone who lives in Denmark is required to have a civil registration number called a CPR number. You can apply for CPR registration if you plan to stay in Denmark for more than 3 consecutive months. 

As an EU/EEA/Swiss citizen, however, you can stay in Denmark for up to 6 months without CPR registration. After 6 months, you are required to apply for CPR registration. 

Things to remember when you apply for CPR registration 

 It takes approximately 2-3 weeks to process your CPR application after you apply online. When your application has been processed, you will receive an invitation by email with a personalised link. 

Once you receive the link, you can use it to book an in-person CPR appointment at ICS East.

It is important to note that the link is unique to your case and not to be shared with anyone else. Also be aware that only one appointment is required per application, even if it includes multiple individuals. All applicants included in the same case must attend the appointment together.   

Please make sure to bring the originals of all the documents you have uploaded in your online application for the in-person appointment.

Health insurance card

You will get a CPR letter as proof of your registration, and your health insurance card, also called yellow card, will be ordered when the CPR registration has taken place. It takes 2 to 4 weeks from your CPR registration date. Your surname or a c/o name should be clearly displayed in your letterbox so you can receive your plastic health insurance card by post.

If you have not received the card after 4 weeks, please contact your local Citizen Service Centre (borgerservice).

• Read more about the plastic health insurance card

MitID

In connection with your CPR registration, you can also ask for a MitID. The Danish national eID is called MitID and is each citizen's personal key to digital services in Denmark, including self-service solutions provided by the public sector.

Please read the MitID rules added to your invitation mail so that you are ready to get your MitID once you show up for your in-person appointment in International House Copenhagen. 

• Read more about MitID on MitID.dk

A scanned copy of the following documents should be uploaded when you are an EU/EEA/Swiss citizen and apply for CPR registration:

• Passport or National ID card
• Proof of address either in the form of a rental contract or a housing confirmation

If you arrive from a Nordic country

• If you arrive from a Nordic country (Norway, Sweden, Finland, Iceland or the Faroe Islands), please make sure to include your social security number in your application, if applicable.

Please note that you are required to upload additional documents, if you are married/in a registered partnership, divorced, widow(er) or if the CPR registration involves children.

Your tax card is issued by the Danish Tax Agency (SKAT) and must be applied for online. 

You can submit your tax card application, when you have less than 60 days until you start working. 

Please note that an EU residence document is needed to apply for a tax card.

The processing time varies, but it usually takes 3 to 6 weeks to process your application.

If you have questions, please feel free to reach out to the Danish Tax Agency at +45 72 22 27 80.

It is important that you already hold a valid work and residence permit from either SIRI or The Danish Immigration Service before applying for CPR registration.

Everyone who lives in Denmark is required to have a civil registration number called a CPR number. You can apply for CPR registration if you plan to stay in Denmark for more than 3 consecutive months. 

Please note that you must apply for CPR registration within 6 months from the date where your work and residence permit was issued and no later than 5 days after you have moved into your Danish residence.

Things to remember when you apply for CPR registration 

 It takes approximately 2-3 weeks to process your CPR application after you apply online. When your application has been processed, you will receive an invitation by email with a personalised link. 

Once you receive the link, you can use it to book an in-person CPR appointment at ICS East.

It is important to note that the link is unique to your case and not to be shared with anyone else. Also be aware that only one appointment is required per application, even if it includes multiple individuals. All applicants included in the same case must attend the appointment together.   

Please make sure to bring the originals of all the documents you have uploaded in your online application for the in-person appointment.

Health insurance card

You will get a CPR letter as proof of your registration, and your health insurance card, also called yellow card, will be ordered when the CPR registration has taken place. It takes 2 to 4 weeks from your CPR registration date. Your surname or a c/o name should be clearly displayed in your letterbox so you can receive your plastic health insurance card by post.

If you have not received the card after 4 weeks, please contact your local Citizen Service Centre (borgerservice).

• Read more about the plastic health insurance card

MitID

In connection with your CPR registration, you can also ask for a MitID. The Danish national eID is called MitID and is each citizen's personal key to digital services in Denmark, including self-service solutions provided by the public sector.

Please read the MitID rules added to your invitation mail so that you are ready to get your MitID once you show up for your in-person appointment in International House Copenhagen. 

• Read more about MitID on MitID.dk

A scanned copy of the following documents should be uploaded when you are a non-EU citizen and apply for CPR registration:

• Passport
• Proof of address either in the form of a rental contract or a housing confirmation
• Valid work or residence permit issued by SIRI or the Danish Immigration Service

If you arrive from a Nordic country

• If you arrive from a Nordic country (Norway, Sweden, Finland, Iceland or the Faroe Islands), please make sure to include your social security number in your application, if applicable. 

Please note that you are required to upload additional documents, if you are married/in a registered partnership, divorced, widow(er) or if the CPR registration involves children.

Your tax card is issued by the Danish Tax Agency (SKAT) and must be applied for online.

You can submit your tax card application, when you have less than 60 days until you start working. 

Please note that a valid work or residence permit is needed to apply for a tax card.

The processing time varies, but it usually takes 3 to 6 weeks to process your application.

If you have questions, please feel free to reach out to the Danish Tax Agency at +45 72 22 27 80.

Københavns Erhvervshus is part of ICS East in International House Copenhagen, which provides services for international citizens living in the City of Copenhagen along with many other partner municipalities:

• See if your municipality has partnership with ICS East and if you are covered by the services

Please visit the City of Copenhagen's international website for more information:

• International website of City of Copenhagen