ICS West in Aarhus

Address

DOKK1
Hack Kampmanns Plads 2
8000 Aarhus C

Email: icswest@aarhus.dk
Phone: +45 89 40 10 40

Opening hours

Monday: 10.00 – 16.00
Tuesday: closed
Wednesday: 10.00 – 16.00
Thursday: 10.00 – 17.00
Friday: 10.00 – 16.00 

Phone hours

Monday: 10.00 – 14.00
Tuesday: closed
Wednesday: 10.00 – 14.00
Thursday: 10.00 – 16.00
Friday: 10.00 – 14.00

Book an appointment

Please know that you must book an appointment before appearing in person at ICS West.

Please contact us by email or telephone if you have general inquiries about registration of entry, applying for a tax card and/or unemployment benefit from your home country.  

The International Employment Unit

Email: ieu@aarhus.dk
Phone: +45 24 59 46 50

Phone hours 

Monday to Wednesday: 9.00 – 12.00 
Thursday: 9.00 – 12.00 and 15.00 – 16.00 
Friday: 9.00 – 12.00

• EU residence document – only applicable for EU/EEA/Swiss-citizens. The service can be used regardless of the municipality you live in.

You may use the services below if you are a resident in Favrskov, Hedensted, Herning, Horsens, Ikast-Brande, Lemvig, Norddjurs, Odder, Randers, Ringkjøbing-Skjern, Samsø, Silkeborg, Skanderborg, Skive, Struer, Syddjurs, Viborg, Aarhus.

• CPR number (civil registration number), allocation of family doctor (GP, general practitioner) and health insurance card 
• MitID can be issued after the issuance of your CPR number
• Guidance on how to apply for a tax card online. You do not need a CPR number to apply for a tax card
• Registration of unemployment benefit from your home country
• Job search guidance including free webinars on job search in Denmark
• Guidance on your rights and obligations on the Danish labour market.

You can apply for a CPR number at ICS West if you belong to one of the following 2 groups:

• Group A : Citizens in Aarhus, Aarhus, Horsens, Ikast-Brande, Randers, Ringkøbing-Skjern, or Syddjurs, who have never had a CPR number before.
• Group B: All citizens in Viborg, Silkeborg, Odder, Norddjurs, Favrskov, Herning, Skive or Skanderborg, and the citizens in Aarhus, Aarhus, Horsens, Ikast-Brande, Randers, Ringkøbing-Skjern, or Syddjurs, who have previously possessed a CPR number. If your residing municipality is not listed above, please apply for a CPR number at the local Citizen Service of your residing municipality.

To obtain a CPR number your stay in Denmark must exceed 3 months and a permanent address in Denmark is mandatory. You must have taken up residence at your address and reside there for at least 1 month.

It is also possible to apply for a CPR number at the local Citizen Service of the municipality in which you are residing. Please check your municipality’s website for addresses and opening hours.

You belong to Group A, if you are a citizen in Aarhus, Horsens, Ikast-Brande, Randers, Ringkøbing-Skjern, Samsø, Struer, or Syddjurs and have never had a CPR number before.

Please apply for your CPR number online before booking an appointment with Citizen Service at ICS West:

• Entry application to apply for a CPR number at ICS West

You need the following documents for your online application

• Your original passport/national ID card
• Proof of your social security number from your home country
• Proof of your address in Denmark, for instance rental contract, housing confirmation from landlord or hotel/Airbnb booking confirmation and receipt for payment
• Marriage certificate, if you are married, even if your partner is not accompanying you
• Divorce certificate/death certificate if you are a widow or widower
• Birth certificates for accompanying children under 18 years of age

Please note: Only marriage and divorce certificates and birth certificates regarding your children in English/German/Scandinavian languages are accepted. Translations of certificates must be done in a satisfactory manner. Marriage and birth certificates from some countries might need to be apostille certified or legalised.

• Legalisation of foreign documents

When you completed the online entry registration form, you must book an appointment at ICS West.

• Book a CPR number application appointment at ICS West

Please bring the receipt from your online registration for your subsequent appointment at ICS West.

You belong to Group B, 

• if you are a citizen in Favrskov, Hedensted, Herning, Lemvig, Norddjurs, Odder, Silkeborg, Skanderborg, Skive, Viborg, or
• if you are a citizen in Aarhus, Horsens, Ikast-Brande, Randers, Ringkøbing-Skjern, Samsø, Struer, or Syddjurs AND have possessed a CPR number previously.

Please bring the documents below for your appointment with Citizen Service at ICS West:

• Your original passport/national ID card
• Physical proof of your social security number from your home country (for instance ID card or printed document)
• A completed arrival form (printed copy)
• Proof of your address in Denmark with a minimum of 1 month, for instance rental contract, housing confirmation from landlord or hotel/Airbnb booking confirmation and receipt for payment (printed copy)
• Your original marriage certificate, if you are married, even if your partner is not accompanying you (hard copy)
• Original divorce certificate/death certificate, if you are a widow or widower (hard copy)
• Original birth certificate(s) for accompanying children under 18 years (hard copy). 

• Arrival form to apply for a CPR number at ICS West (PDF)

When you have all the necessary documents, you must book an appointment at ICS West.

• Book a CPR number application appointment at ICS West

Please note: Only marriage certificates and birth certificates regarding your children in English/German/Scandinavian languages are accepted. Translations of certificates must be done in a satisfactory manner. Marriage and birth certificates from some countries might need to be apostille certified or legalised.

• Legalisation of foreign documents (new window)

When you obtain a CPR number from ICS West, you will get a temporary health insurance card carrying your CPR number and the contact information of your family doctor (GP, general practitioner). The yellow health insurance card will be sent by post within approximately 14 days. Please make sure that your name is on your mailbox.

• Read more about the health insurance card

MitID

MitID is the common personal secure login to for instance self-services, netbanking, accessing your Digital Post etc. If you are obtaining a CPR number for the first time MitID is issued at ICS West in relation to the issuing of your CPR number.

• Read more about MitID on MitID.dk

Your tax card must be ordered online – as a part of the process, you must upload a legible copy of the following

• Your signed employment contract
• Passport or national ID card – both copy of front and back of card. For individuals residing in Sweden: Please attach a copy of either your passport or your national ID card + civil registration certificate.
• Your marriage certificate, if you are married.

You can submit your tax card application, when you have less than 60 days until you start working. The processing time varies, but it usually takes 3 to 6 weeks to process your application. If you have questions you can get in contact with the Danish Tax Agency by phone +45 72 22 27 80.

If you work in Denmark for more than 3 months, you can apply for an EU residence document at the Danish Agency for International Recruitment and Integration, located in the same office as ICS West in Aarhus.

You need to book an appointment for the Danish Agency for International Recruitment and Integration – called SIRI – in advance and must appear in person to submit the application. You will get an email with a booking confirmation and a booking number. Please bring the booking number, when you visit ICS West.

At your appointment, you will get the EU registration document processed and the document handed over – provided you have brought all the necessary documents. Please bring the following documents:

• Form OD1: Application for EU residence document. Each family member must fill in form OD1 including accompanying children.

• Newtodenmark.dk: The official portal for foreign nationals who wish to visit, live or work in Denmark

Form OD1 can be found on www.newtodenmark.dk > You want to apply > Residence as an EU/EEA citizen > EU residence as a worker > How to apply

• Employment contract or declaration by the Employer – Appendix A in form OD1. Please note, that you must register within one month from the day your employer has signed the employment contract/the Declaration by the employer
• Your original passport/ national ID card with photo
• One passport size photo.

You can apply for a CPR number at ICS West if you belong to one of the following 2 groups:

• Group A : Citizens in Aarhus, Horsens, Ikast-Brande, Randers, Ringkøbing-Skjern, or Syddjurs, who have never had a CPR number before.
• Group B: All citizens in Viborg, Silkeborg, Odder, Norddjurs, Favrskov, Herning, Skive or Skanderborg, and the citizens who have previously possessed a CPR number in Aarhus, Aarhus, Horsens, Ikast-Brande, Randers, Ringkøbing-Skjern, or Syddjurs.

If your residing municipality is not listed above, please apply for a CPR number at the local Citizen Service of your residing municipality. To obtain a CPR number your stay in Denmark must exceed 3 months and a permanent address in Denmark is mandatory. You must have taken up residence at your address and reside there for at least 1 month.

It is also possible to apply for a CPR number at the local Citizen Service of the municipality in which you are residing. Please check your municipality’s website for addresses and opening hours.

You belong to Group A, if you are a citizen in Aarhus, Horsens, Ikast-Brande, Randers, Ringkøbing-Skjern, Samsø, Struer, or Syddjurs, who has never had a CPR number before.

Please apply for your CPR number online before booking an appointment with Citizen Service at ICS West:

• Entry application to apply for a CPR number at ICS West

You need the following documents for your online application:

Your original passport/national ID card

• EU residence document: When filling in the online CPR application you will be asked to upload your EU residence document. Please disregard this request if you intent to have your EU residence document and your CPR number issued during the same visit at ICS West
• Proof of your address in Denmark, for instance rental contract, housing confirmation from landlord or hotel/Airbnb booking confirmation and receipt for payment 
• Marriage certificate, if you are married, even if your partner is not accompanying you
• Divorce certificate/death certificate if you are a widow or widower
• Birth certificates for accompanying children under 18 years of age.

Please note: Only marriage and divorce certificates and birth certificates regarding your children in English/German/Scandinavian languages are accepted. Translations of certificates must be done in a satisfactory manner. Marriage and birth certificates from some countries might need to be apostille certified or legalised.

• Legalisation of foreign documents

When you have completed, the online entry registration form, you must book an appointment at ICS West.

• Book a CPR number application appointment at ICS West

Please bring the receipt from your online registration for your subsequent appointment at ICS West.

You belong to Group B,

• if you are a citizen in Favrskov, Hedensted, Herning, Lemvig, Norddjurs, Odder, Silkeborg, Skanderborg, Skive, Viborg, or
• if you are a citizen in Aarhus, Horsens, Ikast-Brande, Randers, Ringkøbing-Skjern, Samsø, Struer, or Syddjurs AND have possessed a CPR number previously.

Please bring the documents below for your appointment with Citizen Service at ICS West:

• Your original passport/national ID card
• A completed arrival form (printed copy)
• Proof of your address in Denmark with a minimum of 1 month, for instance rental contract, housing confirmation from landlord or hotel/Airbnb booking confirmation and receipt for payment (printed copy)
• Your original marriage certificate, if you are married, even if your partner is not accompanying you (hard copy)
• Divorce certificate/death certificate, if you are a widow or widower (hard copy)
• Original birth certificates for accompanying children under 18 years (hard copy).

• Arrival form to apply for a CPR number at ICS West (PDF)

When you have all the necessary documents, you must book an appointment at ICS West.

• Book a CPR number application appointment at ICS West

Please note: Only marriage certificates and birth certificates regarding your children in English/German/Scandinavian languages are accepted. Translations of certificates must be done in a satisfactory manner. Marriage and birth certificates from some countries might need to be apostille certified or legalised.

• Legalisation of foreign documents

When you obtain a CPR number from ICS West, you will get a temporary health insurance card carrying your CPR number and the contact information of your family doctor (GP, general practitioner).

The yellow health insurance card will be sent by post within approximately 14 days.

Please make sure that your name is on your mailbox.

• Read more about the health insurance card

MitID

MitID is the common personal secure login to for instance self-services, netbanking, accessing your Digital Post etc. If you are obtaining a CPR number for the first time MitID is issued at ICS West in relation to the issuing of your CPR number.

• Read more about MitID on MitID.dk

Your tax card must be ordered online – as a part of the process, you must upload a legible copy of the following

• Your signed employment contract
• Passport or national ID card – both copy of front and back of card.
• Your marriage certificate, if you are married.

You can submit your tax card application, when you have less than 60 days until you start working. The processing time varies, but it usually takes 3 to 6 weeks to process your application. If you have questions you can get in contact with the Danish Tax Agency by phone +45 72 22 27 80.

You can apply for a CPR number at ICS West if you belong to one of the following 2 groups:

• Group A : Citizens in Aarhus, Aarhus, Horsens, Ikast-Brande, Randers, Ringkøbing-Skjern, or Syddjurs, who have never had a CPR number before.
• Group B: All citizens in Viborg, Silkeborg, Odder, Norddjurs, Favrskov, Herning, Skive or Skanderborg, and the citizens who have previously possessed a CPR number in Aarhus, Aarhus, Horsens, Ikast-Brande, Randers, Ringkøbing-Skjern, or Syddjurs.

If your residing municipality is not listed above, please apply for a CPR number at the local Citizen Service of your residing municipality.

To obtain a CPR number your stay in Denmark must exceed 3 months and a permanent address in Denmark is mandatory. You must have taken up residence at your address and reside there for at least 1 month. 

It is also possible to apply for a CPR number at the local Citizen Service of the municipality in which you are residing. Please check your municipality’s website for addresses and opening hours. 

You belong to Group A, if you are a citizen in Aarhus, Horsens, Ikast-Brande, Randers, Ringkøbing-Skjern, Samsø, Struer, or Syddjurs, who has never had a CPR number before.

Please apply for your CPR number online before booking an appointment with Citizen Service at ICS West.

• Entry application to apply for a CPR number at ICS West

You need the following documents for your online application:

• Your residence permit
• Your original passport/national ID card
• Proof of your address in Denmark, for instance rental contract, housing confirmation from landlord or hotel/Airbnb booking confirmation and receipt for payment
• Marriage certificate, if you are married, even if your partner is not accompanying you
• Divorce certificate/death certificate if you are a widow or widower
• Birth certificates for accompanying children under 18 years of age.

Please note: Only marriage and divorce certificates and birth certificates regarding your children in English/German/Scandinavian languages are accepted. Translations of certificates must be done in a satisfactory manner. Marriage and birth certificates from some countries might need to be apostille certified or legalised.

• Legalisation of foreign documents

When you have completed, the online entry registration form, you must book an appointment at ICS West.

• Book a CPR number application appointment at ICS West

You belong to Group B,

• if you are a citizen in Favrskov, Hedensted, Herning, Lemvig, Norddjurs, Odder, Silkeborg, Skanderborg, Skive, Viborg, or
• if you are a citizen in Aarhus, Horsens, Ikast-Brande, Randers, Ringkøbing-Skjern, Samsø, Struer, or Syddjurs AND have possessed a CPR number previously.

Please bring the documents below for your appointment with Citizen Service at ICS West:

• Your residence permit (hard copy)
• Your original passport/national ID card
• A completed arrival form (printed copy)
• Proof of your address in Denmark with a minimum of 1 month, for instance rental contract, housing confirmation from landlord or hotel/Airbnb booking confirmation and receipt for payment (printed copy)
• Your original marriage certificate, if you are married, even if your partner is not accompanying you (hard copy)
• Divorce certificate/death certificate, if you are a widow or widower (hard copy)
• Original birth certificates for accompanying children under 18 years (hard copy). 

• Arrival form to apply for a CPR number at ICS West (PDF)

When you have all the necessary documents, you must book an appointment at ICS West.

• Book a CPR number application appointment at ICS West

Please note: Only marriage certificates and birth certificates regarding your children in English/German/Scandinavian languages are accepted. Translations of certificates must be done in a satisfactory manner. Marriage and birth certificates from some countries might need to be apostille certified or legalised.

• Legalisation of foreign documents

When you obtain a CPR number from ICS West, you will get a temporary health insurance card carrying your CPR number and the contact information of your family doctor (GP, general practitioner). The yellow health insurance card will be sent by post within approximately 14 days. Please make sure that your name is on your mailbox.

• Read more about the health insurance card

MitID

MitID is the common personal secure login to for instance self-services, netbanking, accessing your Digital Post etc. If you are obtaining a CPR number for the first time MitID is issued at ICS West in relation to the issuing of your CPR number.

• Read more about MitID on MitID.dk

Your tax card must be ordered online – as a part of the process, you must upload a legible copy of the following.

• Your signed employment contract
• Passport or national ID card – both copy of front and back of card
• Your marriage certificate, if you are married. 

You can submit your tax card application, when you have less than 60 days until you start working. The processing time varies, but it usually takes 3 to 6 weeks to process your application. If you have questions you can get in contact with the Danish Tax Agency by phone +45 72 22 27 80.

EU/EEA and Swiss citizens can export their unemployment benefit to other European countries, including Denmark, for 3 to 6 months.

You need to register as a jobseeker with International Citizen Service West within 7 days from the date stated on the front page of the PDU2 form you have received from either the employment services or the unemployment insurance fund in the country you left.

To comply with the Danish control measures you need to create your CV at Jobnet and continuously keep the CV active while unemployed. Please include your phone number in your CV. 

Please contact ICS West to find out more about the procedure. 

Email: icswest@aarhus.dk
Phone: +45 89 40 10 40

Phone hours:

Monday to Wednesday: 10.00 – 14.00
Thursday: 10.00 – 16.00
Friday: 10.00 – 14.00

The International Employment Unit, which is part of ICS West, offers free:

• Webinars on job search in Denmark for international job seekers
• Guidance on your rights and obligations on the Danish job market

• The International Employment Unit – part of ICS West

Please contact the International Employment Unit to know more about their offers.

Email: ieu@aarhus.dk 
Phone: +45 24 59 46 50

Phone hours 

Monday-Wednesday: 9.00 – 12.00 
Thursday: 9.00 – 12.00 and 15.00 – 16.00 
Friday: 9.00 – 12.00

You may also take a look at workindenmark.dk where you will find further information about your rights and obligations on the Danish job market as well as on job search in Denmark including tutorials and e-learning:

• Workindenmark.dk