VISO (Videns- og Specialrådgivningsorganisation) is the national knowledge and special counselling organisation for social matters and special needs education. VISO provides free advisory counselling to you as a citizen. The counselling complements any measures taken by your municipality. It is your municipality that has the authority to make decisions, and to decide therefore what should happen in your case, potentially on the basis of VISO recommendations.
If you disagree with your municipality’s decision, you can, for example, file an appeal with the Board of Appeal for Special Needs Education or get advice from DUKH – Den Uvildige Konsulentordning på Handicapområdet (the independent consultancy organisation for disability issues).
If you wish to appeal against a decision, you must file your appeal with the Board of Appeal for Special Needs Education within 4 weeks of receiving the decision from the municipality.
You can seek access to your case documents from the municipality, your doctor, and various hospital departments. You can read more at borger.dk with regard to seeking access to documents and public access to documents in administrative files.