Do you disagree with a
decision made by Lønmodtagernes Feriemidler?
If you disagree with a decision made by Lønmodtagernes
Feriemidler or believe that the information the decision is based on is
incomplete or incorrect, you are welcome to contact Lønmodtagernes Feriemidler.
Do you want to complain about your payout or account statement?
If you want to
complain about the payout
of your holiday funds or the statement of your account, write to Lønmodtagernes Feriemidler with the
in the subject field. We must receive your complaint no later than 4 weeks
after you have received the payout.
Lønmodtagernes Feriemidler will re-examine your case and assess
your complaint. If your complaint
is not fully accepted, your complaint together with
the case files will be sent to the National Board of Appeal.
Do you want to complain about a payout of holiday funds in the autumn of 2020?
If you want to
appeal a decision about an early payout of holiday
funds in 2020,
you must file an appeal
directly to Lønmodtagernes Feriemidler. You cannot
complain to Ankestyrelsen about a previous early payment of holiday funds,
which was made according to the rules that existed
in the autumn of 2020.
You cannot complain to Lønmodtagernes Feriemidler about your employer's information
We cannot take
a position on or process a complaint about the holiday funds that your employer
has stated that you have earned. If you disagree with your employer's
information, please contact your employer.
ATP's customer ambassador
If you have suggestions for improvement or are dissatisfied, ATP has a customer ambassador you can contact. This could be, for example, if you do not think you have received a good service, or if you think there are
some things ATP can do better. Read how to contact the customer