How Lønmodtagernes Feriemidler processes your personal data

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When you are in contact with Lønmodtagernes Feriemidler about owed holiday funds, Lønmodtagernes Feriemidler will process information about you as part of the case processing. This information is also called personal data.

Lønmodtagernes Feriemidler processes cases involving:

  • Outstanding holiday funds
  • Payment of Advance Holiday Pay 2020
  • Early payment of holiday funds

In the following, you can learn more about what data Lønmodtagernes Feriemidler processes, how we process the data and your rights in that connection.

If you contact Lønmodtagernes Feriemidler about outstanding holiday funds or Ferieforskud 2020 (Advance Holiday Pay 2020) without having a case, your inquiry will be registered including information such as, for example, your name and contact details.

Lønmodtagernes Feriemidler processes information such as:

  • your own identity
  • the identity of your employer
  • your employment
  • your income
  • tax matters
  • account number.

The information may also be from your employer, public authorities such as the Danish Tax Agency and the CPR register.

Lønmodtagernes Feriemidler processes your personal data on the basis of the Danish Act on the Processing and Administration of Outstanding Holiday Pay (Lov om forvaltning og administration af tilgodehavende feriemidler), ACT no. 58 of 30/01/2018 and the Act on amending the Danish Act on the Processing and Administration out Outstanding Holiday Pay, ACT no. 496 of 01/05/2019.

Lønmodtagernes Feriemidler can obtain and coordinate data for case processing and for checking payments, etc. This may be done with the help of Udbetaling Danmark on the basis of special provisions in the Danish Udbetaling Danmark Act and established guidelines, including those for deletion of data.

Lønmodtagernes Feriemidler can pass on information about you to other public authorities such as the Danish Tax Agency, LG (The Employee’s Guarantee Fund), Udbetaling Danmark or financial institutions which are legally entitled to receive this information or to parties that Lønmodtagernes Feriemidler collaborates with. In special cases, we will pass on your personal information to countries outside the EU / EEA, but only in the event that your employer resides outside the EU / EEA.

Lønmodtagernes Feriemidler stores your information during the processing of your case and deletes them at the earliest three years after the holiday funds have been disbursed and the holiday funds from your employer have been fully contributed to the fund. After the case has been processed, the data are stored on the basis of documentation requirements as stipulated in, for example, the Danish Bookkeeping Act and the Danish Access to Public Administration Files Act.

If you call Lønmodtagernes Feriemidler, you may be asked if Lønmodtagernes Feriemidler may record the conversation. The recordings are used solely for training staff and improving the customer experience. The conversation is deleted after two months, but you can always have the conversation deleted earlier by contacting Lønmodtagernes Feriemidler.

You can object to Lønmodtagernes Feriemidler keeping your personal data.

You can request a copy of the data that Lønmodtagernes Feriemidler has about you.

You may also request:

  • to have your personal data rectified or erased
  • to have the data sent to you or someone else
  • that Lønmodtagernes Feriemidler suspends the processing of your data.
  • Finally, you can object to Lønmodtagernes Feriemidler making automated decisions.

If you ask to have your personal data erased, Lønmodtagernes Feriemidler may not be able to comply with your request. This may, for example, be due to the fact that your personal data is involved in a case regarding disbursement to a third party or a statutory requirement.

Do you have questions for Lønmodtagernes Feriemidler about your case?

If you have questions concerning your case with Lønmodtagernes Feriemidler, please contact Lønmodtagernes Feriemidler.

Do you have any questions about your personal data? 

If you have any questions concerning Lønmodtagernes Feriemidler’s processing of your personal data or if you want to exercise your rights to, for example, get access to or rectify your personal data, you can contact Lønmodtagernes Feriemidler. 

 If you write to Lønmodtagernes Feriemidler, please write “Personal data” in the subject line.

Are you dissatisfied with the processing of your personal data?

You can contact the Data Protection Officer if you believe that you have not been given a sufficient response to your request for insight into your personal data or that Lønmodtagernes Feriemidler has not respected your rights.

If you disagree with the way that Lønmodtagernes Feriemidler is processing your personal data, you can also complain to the Danish Data Protection Agency.

Please note that the Danish Data Protection Agency is only a complaints body for Lønmodtagernes Feriemidler’s processing of your personal data - it does not handle complaints about the processing of your case itself.

If you disagree with how Lønmodtagernes Feriemidler has processed your case, you must contact Lønmodtagernes Feriemidler.